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Newbury Building Society: Savings reviews

View other Newbury Building Society products
4.90
Based on 8,749 reviews, last reviewed 23rd Jun 2026
55% decrease in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
91%
See only 4 star reviews
7%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

Changing accounts. I asked about account with higher interest and was immediately helped - all very quick and efficient Reviewed on: 23rd June 2026
Julie Lazarus's avatar
Julie Lazarus

Latest lowest rating:

2

I am finding it very difficult to create an account... I am finding it very difficult to create an account on line. Very confusing. Reviewed on: 29th April 2026
Jean B's avatar
Jean B
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About this product

Newbury Building Society offer a range of savings accounts.

You can book a savings appointment in branch, over the phone or via video call. If you don’t need support, you can also apply for a savings account online.

Newbury Building Society savings reviews help you find out what it’s really like to be a customer. If you’ve used Newbury Building Society before, you can also leave a review and share your experience.

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Newbury Building Society Savings reviews (8749)

In branch service review

5
Positive: Friendly, helpful staff. Negative: �50,000 limit on 1 day transfers. Reviewed on: 30th June 2025
Reply from Newbury Building Society Thank you for your feedback. We’re glad you enjoyed parts of your experience and appreciate your suggestions on how we can improve. We’re always working to get better! Response date: 9th July 2025
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Newbury Building Society

In branch service review

5
Very friendly and helpful staff. Reviewed on: 30th June 2025
Reply from Newbury Building Society Thank you! We’re always here to help, and we’re glad that came through in your experience. Response date: 9th July 2025
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Newbury Building Society

In branch service review

5
Personal banking, friendly, great staff and rates. Reviewed on: 30th June 2025
Reply from Newbury Building Society Thanks for the lovely review! We believe a friendly approach goes a long way. Response date: 9th July 2025
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Newbury Building Society

In branch service review

5
Treat courteously and professionally. Very friendly, efficient staff. Reviewed on: 30th June 2025
Reply from Newbury Building Society Thank you for your feedback! We take pride in maintaining a high level of professionalism. Response date: 9th July 2025
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Newbury Building Society

In branch service review

5
Friendly staff . Competent staff, Competitive products. Reviewed on: 30th June 2025
Reply from Newbury Building Society We’re so glad we could help! Your satisfaction means a lot to us. Response date: 9th July 2025
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Newbury Building Society

In branch service review

5
Friendly staff and made it simple to explain. Reviewed on: 30th June 2025
Reply from Newbury Building Society Thank you! We're so glad you found our team friendly—it’s something we truly value. Response date: 9th July 2025
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Newbury Building Society

In branch service review

5
I arrived without and appointment and was seen promptly and opened the account. Reviewed on: 30th June 2025
Reply from Newbury Building Society We're so glad to hear you had a great experience. Thanks for sharing! Response date: 9th July 2025
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Newbury Building Society

In branch service review

5
Efficient service, friendly staff, good choice of products. Reviewed on: 30th June 2025
Reply from Newbury Building Society Your feedback means a lot! We’re happy to know our friendliness made a difference. Response date: 9th July 2025
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Newbury Building Society

In branch service review

5
Staff are very helpful and its great having a passbook. Reviewed on: 30th June 2025
Reply from Newbury Building Society We're so pleased to hear you're satisfied with the passbook. Your feedback encourages us to keep improving! Response date: 9th July 2025
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Newbury Building Society

In branch service review

5
Friendly helpful staff to talk to and has a passbook. Reviewed on: 30th June 2025
Reply from Newbury Building Society Thank you for taking the time to share your experience. We're glad the passbook is a useful tool for you! Response date: 9th July 2025
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Newbury Building Society

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