Newcastle Building Society is the biggest building society in the North East with more branches than any other society in the region. Smart Money People is the place for Newcastle Building Society reviews. Read and write reviews to help increase trust...
Read Full DescriptionNewcastle Building Society is the biggest building society in the North East with more branches than any other society in the region. Smart Money People is the place for Newcastle Building Society reviews. Read and write reviews to help increase trust and transparency in Financial Services.
Newcastle Building Society provided exactly what we needed in a mortgage for our new home. Communication was prompt and efficient, everything completed on schedule and we received a lovely welcome pack once we moved in! Great service!
The staff in my local branch are always so friendly!
I was locked out of my online account (apparently because it had become inactive...I hadn't logged in for a while). But calling them up this morning proved to be very easy. No wait time and very friendly service!
I joined the Newcastle BS when their "Big Home Saver" regular savings account was a market leader, paying about 3% . Over the last few years the rate has gradually declined to the point where I abandoned the society to pursue better rates elsewhere....
Read moreI joined the Newcastle BS when their "Big Home Saver" regular savings account was a market leader, paying about 3% . Over the last few years the rate has gradually declined to the point where I abandoned the society to pursue better rates elsewhere. Service with Newcastle was always good in my experience, although the online banking service was a little clunky. Overall a B+ (could do better!)
Logged in the other night to find that this account is no more. Instead of a good interest rate product, I've been moved to a sub <1% savings account. Not great. Looking for somewhere else to move my money too now!
I have to confess I didn't look too hard for a mortgage. I was happy with the rate I found for the newcastle building society and the service has always been great...so quite happy.
My review is about the personal touch the newcastle provided when I was securing a mortgage. Would have no difficulty to recommend to a friend or family member.
I think that this account is a clever thing for the Newcastle Building Society to do - in that it gives a little back to charity. However, for every £1000 in this account, the charity gets just £1 per year and the customer £10. At a 1.1% rate this is l...
Read moreI think that this account is a clever thing for the Newcastle Building Society to do - in that it gives a little back to charity. However, for every £1000 in this account, the charity gets just £1 per year and the customer £10. At a 1.1% rate this is low, but top marks on the intention.
I was informed that Newcastle Building Society would no longer be accepting standing orders, so I tried to set-up a different instruction. Unfortunately something went wrong and a subsequent payment I made to them was rejected. However, when I went...
Read moreI was informed that Newcastle Building Society would no longer be accepting standing orders, so I tried to set-up a different instruction. Unfortunately something went wrong and a subsequent payment I made to them was rejected. However, when I went into the Linthorpe Road branch, J Roberts was very helpful and dealt with my query quickly...still not sure why the payment was rejected though!
I opened an account with them because the rate they were offering was one of the best around. Forgot my password a few times, and locked my account...but staff on the phone were really helpful! Recommended
