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NewDay reviews

NewDay Logo
Rated Excellent • 4.89/5

NewDay reviews

Verified business Last reviewed within 7 days
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Review summary

People rate this company as Excellent based on 6,237 product reviews

Average score of 4.89/5
5 star
92%
4 star
7%
3 star
1%
2 star
0%
1 star
0%
Reviews for NewDay have trended negatively over the past 90 days

Aqua credit card users love how easy the app is to use and how it helps build credit scores with regular limit increases. The customer service is often described as friendly, helpful, and quick to resolve issues. However, some found the interest rates a bit high and experienced occasional frustrations with payment agreements or account handling.

Positive themes

  • Aqua credit card app is super easy to use and keeps things clear and simple.
  • Aqua regularly increases credit limits which really helps build credit scores.
  • Customer service with Aqua is friendly and quick to help with any issues.

Negative themes

  • Some users find Aqua's interest rates a bit high compared to other cards.
  • Occasional frustrations with payment agreements or account handling were reported.
  • A few experienced difficulties reaching customer service or resolving app issues.
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About NewDay

NewDay is a fast-growing business and one of the largest issuers of credit cards in the UK. Smart Money People is the place for NewDay reviews. Read and write reviews to help increase trust and transparency in Financial Services.

NewDay at a glance

Reviews for NewDay

Showing 11 of 6237 company reviews • Last reviewed within 7 days

I had a good experience with new day.

Aqua credit cards • 5th April 2026

I had a good experience with new day.

{"display":"Santhiya A","full_name":"Santhiya A","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
Rated Excellent • 5/5
Read more product reviews

Great customer service and easy to understand, great...

Aqua credit cards • 24th March 2026

Great customer service and easy to understand, great app

{"display":"Beans Dean","full_name":"Beans Dean","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
Rated Excellent • 5/5
Read more product reviews
  • 5/5

    Really easy to use app, often get offered 0% balance...

    Really easy to use app, often get offered 0% balance and money transfers and credit limit increases

    {"display":"Jade Freeman","full_name":"Jade Freeman","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
  • 2/5

    High interest rates and punitive charges damaging

    I don’t believe adding additional fees to the customer that is already paying extortionately high interest rates helps the customer in any way. They don’t... I don’t believe adding additional fees to the customer that is already paying extortionately high interest rates helps the customer in any way. They don’t provide enough help or support if you are struggling to pay because of their high and punitive rates. Read more Read less

    {"display":"Kim","full_name":"Kim","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Aqua credit cards
    Kim 24th March 2026
  • 4/5

    Pretty satisfied, the services and app interface are...

    Pretty satisfied, the services and app interface are really helpful to nevigate whatever I'm looking for.

    {"display":"Kamran S","full_name":"Kamran S","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
  • 5/5

    Great easy way to build your credit score back up...

    Great easy way to build your credit score back up

    {"display":"Jamie D","full_name":"Jamie D","avatar":{"url":"\/assets\/uploads\/avatars\/users\/1001639.png"}}'s avatar
  • 5/5

    very good service and very nice bank that helps peop...

    very good service and very nice bank that helps people a lot

    {"display":"olsjan b","full_name":"olsjan b","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
  • 5/5

    Excellent service

    Aqua credit card application is very quick and their customer service team handles queries swiftly.

    {"display":"Seth B","full_name":"Seth B","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Aqua credit cards
    Seth B 21st March 2026
  • 5/5

    Great for long-term credit building

    I’ve had my Aqua card for over a year now, and it’s been a key part of improving my credit score. The app is simple... I’ve had my Aqua card for over a year now, and it’s been a key part of improving my credit score. The app is simple and reliable for making payments. Over the last 12 months, I’ve seen my credit limit increase, and as long as you pay it off in full every month to avoid the high interest, it’s a fantastic tool. Highly recommend for anyone looking to play the long game with their credit. Read more Read less

    {"display":"Peeka","full_name":"Peeka","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Aqua credit cards
    Peeka 21st March 2026
  • 5/5

    Easy to deal with, accessible customer service

    Easy to deal with, accessible customer service

    {"display":"Michael L","full_name":"Michael L","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
  • 5/5

    Excellent credit builder

    I have found a ya to be really helpful in helping me manage my debt and improve my credit score.

    {"display":"Rachel S","full_name":"Rachel S","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar

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