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NewDay: Aqua credit cards reviews

4.69
Based on 3,314 reviews, last reviewed 3rd Sep 2026
95% decrease in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
90%
See only 4 star reviews
8%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

happy with customer services. happy with customer services. the calls are usually handled well too Reviewed on: 3rd September 2026
solomon f's avatar
solomon f

Latest lowest rating:

1

Day time robbery. Day time robbery. Stay away from these thefts. I make a payment of £200, they add £167 interest. I wanted to close my balance in full and got a verbal... Read more Reviewed on: 13th June 2026
Umut Alpkan's avatar
Umut Alpkan

About this product

Aqua credit cards are available for everyday spending, building credit and balance transfers.

Aqua adjust your credit limit as they get to know you and could increase it if you manage your account well. The Aqua Classic card is specifically designed to help you build your credit score.

Aqua credit card reviews help you find out what it’s really like to be a customer. If you’ve used Aqua before, you can also leave a review and share your experience.

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NewDay Aqua credit cards reviews (3314)

Fraud £128 on my newday account. I have been called a liar!!!

1
After checking my statement, I noticed 2 transactions. 1 of £28 and the other £100 made in Peacocks in Falmouth. I had not been to Falmouth and alarm bells started ringing. Also the fact that they were rounded up figures ( not the case if you are buying in a store). After over an hour on the phone, I was told to ring back the following day. I did this and again another hour . In the meantime I had emailed them (after being told there was no email address) to be told. Newday cards (Outfit) cannot be used in Peacocks!!! Funny that as I regularly use Peacocks to buy my grandchildrens clothes. After spending the last 4 days now, numerous emails and phone calls, I have just been told by newday that I am a "Liar" as it was a chip and pin transaction. I DON'T CARE, THESE ARE NOT MY TRANSACTIONS. Right time to take legal action I think!!! Hate bad unprofessional customer service!! Reviewed on: 6th January 2017

No perks

3
The Aqua credit card, well it's ok but has no perks really Reviewed on: 30th November 2016

Do not touch them keep well away! New Day is a nightmare

1
Do not under any circumstances touch this company no matter how much you want a credit card. They charge you no matter what, apr is massive, access to online account, well once you are late online is none existent, you offer to pay by DD but refused if you account is behind??? They get your address wrong and you pay for it, no statements, but its your fault even though you gave them the right address. Awful company, unfair! Wish I had never done it. Reviewed on: 6th November 2016

Great for building credit history and when others say 'no'.

4
If, like me, you've moved fairly recently to the UK and have had to start your credit and banking history from scratch, the Aqua Advance Credit Card is a good starting point. They say 'yes' where others say 'no' - probably best to try credit card application simulators to check your chances of getting accepted by any provider before collecting too many hits on your credit history. Applying and using your card is really simple and you'll get text and email reminders to pay your statement on time. The website is not the most intuitive of all, but after searching around a bit, you'll usually find what you need. After half a year of using the card responsibly and paying in full every month I asked for a credit limit increase which was promptly granted. The rates are very high, but if you always pay in full, it doesn't make that much difference since you're not paying them anyway. And in the meantime you'll be able to build your credit history and make way for getting better deals down the road. Reviewed on: 26th August 2015

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