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NewDay: Aqua credit cards reviews

4.89
Based on 3,297 reviews, last reviewed 20th Mar 2026
41600% increase in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
90%
See only 4 star reviews
8%
See only 3 star reviews
1%
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0%
See only 1 star reviews
1%

Latest highest rating:

5

Very good experience with the perks provided by the... Very good experience with the perks provided by the Aqua Reviewed on: 20th March 2026
SAI KUMAR SAMALA's avatar
SAI KUMAR SAMALA

Latest lowest rating:

2

Handy for emergency not to be relied on Handy for emergency not to be relied on Reviewed on: 25th February 2026
Laura M's avatar
Laura M

About this product

Aqua credit cards are available for everyday spending, building credit and balance transfers.

Aqua adjust your credit limit as they get to know you and could increase it if you manage your account well. The Aqua Classic card is specifically designed to help you build your credit score.

Aqua credit card reviews help you find out what it’s really like to be a customer. If you’ve used Aqua before, you can also leave a review and share your experience.

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NewDay Aqua credit cards reviews (3297)

very good company

5
I opened my first credit card account with aqua and it’s been smooth sailing. The aqua coach is so amazing in letting me know how to build my credit course and enduring I don’t spend beyond my means. The app is very easy to use and I get regular updates in regards to statements coming out and how much I owe. Would definitely recommend aqua! Reviewed on: 8th March 2022

Easy, reliable and honest

5
Using aqua has always been really easy and straight forward, they don’t have these hidden fees and it’s really easy to make payments. They ask if you would like an increase or not they always check if it’s the right thing for you to do. Would recommend to my friends and family. Reviewed on: 8th March 2022

Very happy

5
Extremely happy with everything Reviewed on: 8th March 2022

Great customer service always

5
a easy and stress free dealing with new day. Reviewed on: 8th March 2022

Excellent service

5
Great way to help build credit score as well as the apps easy interface for users Reviewed on: 8th March 2022

Rip off worse card ever

1
I bought two jkts from Amazon total £200. both were far too small, so returned them for refund……but they do not do refunds, they place £200 credit to my account. They then took the £200 via DD and told me that’s how it works. So to get my money back I have to spend my £200 credit”……..via aAmazon which could take months. NEW DAY DO NOT DO REFUNDS …BE WARNED. Reviewed on: 10th January 2022

New Day lost £1300 payment

1
Avoid Amazon credit card, I paid over £1300 and received an email stating the payment was unsuccessful and no money was taken however it was taken and received by New Day. I raised the issue with them on 19th Nov and 5 days later I'm still waiting. I phoned and asked to speak to a manager on 22nd and I was told no manager was available, I asked could a manager phone me back, I was told they would, two days later I've still not received a call back. This morning, 24th November I phoned again and asked to speak to a manager. I was told they would get one however I am still on hold 30 minutes later. Customer service is appalling, they don't care that they have lost £1300 of my money. Reviewed on: 24th November 2021

Aqua God

5
This is my second credit card and it's absolutely good. The process issuing my credit card were so fast and the Online Account Manager is quite impressing. Thanks a lot Aqua and God Bless! Reviewed on: 31st August 2021

Awful customer service

1
Just try closing a NewDay account and see what happens. They will say they have informed the credit reference agencies, then dont. They will say the account is closed, then continue to register it as active. Some form of bizarre punishment perhaps, but unprofessional certainly Reviewed on: 8th July 2021

Available credit

4
Very easy to acquire. Very high APR but if you know anything about credit it's easy not to pay it! Brilliant for getting on the credit ladder. Reviewed on: 14th June 2021

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