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One Call Insurance: Car Insurance Broker reviews

Name: Car Insurance Broker
Rating: 4.84 (23130 reviews)

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4.86

Based on 23,130 reviews, last reviewed 2nd Jan 2026

31% decrease in 5 star reviews

in the past 90 days

4% decrease in 1 star reviews

in the past 90 days

89%

Latest highest rating:

4

Good phone customer service Good phone customer service when changes needed to policy Reviewed on: 2nd January 2026

Latest lowest rating:

1

One Call is all you get when you make a Claim Ok until you make a claim, No Communication just on line Chat. When my car was recently written off by a Third Party I only had one phone call from th... Read more Reviewed on: 10th October 2025

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About this product

One Call Insurance provide a full range of policies for all types of vehicles including standard motors, classic and specialist cars.

They also have a range of other policies including pay as you drive, temporary cover, young driver and learner driver insurance.

One Call Insurance car insurance reviews help you find out what it’s really like to be a customer. If you’ve used One Call Insurance before, leave a review and share your experience.

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One Call Insurance Car Insurance Broker reviews (23130)

Good service, however difficult to speak to a operator

Good service, however difficult to speak to a operator Reviewed on: 8th October 2024

One call gets my insurance down every time.

One call gets my insurance down every time. Good company excellent service Reviewed on: 8th October 2024

Unrivalled customer service.

I have been with One Call Insurance for at least six years, Their service is unrivalled in efficiency, and politeness while providing excellent products. The portal works well and there are no extra fees when, for instance, you require a second copy of your cover note; which other providers charge. It is also very easy to amend your policy should this be required. Reviewed on: 8th October 2024

Good value for money.

Good value for money. Quick and easy to do online, if you have an issue it’s easy to call them. Reviewed on: 8th October 2024

Amazing service

Always great service easy website and easy access to services on the app Reviewed on: 8th October 2024

Haven't had a claim but hopefully it will be easy to...

Haven't had a claim but hopefully it will be easy to sort out if we do. Reviewed on: 8th October 2024

Easy website to deal with and competitively priced.

Easy website to deal with and competitively priced. Offered a choice of hard copy or email the details and all very straightforward. Reviewed on: 8th October 2024

I have been with one call insurance for many years,...

I have been with one call insurance for many years, at each renewal I check on comparison websites and they are always the best like for like including excess rates. I have house insurance with them too. Great customer service as well. Can’t fault them! Reviewed on: 8th October 2024

Car insurance

Excellent product and good value for both coverage and money Reviewed on: 8th October 2024

The insurance is good value for money but using the...

The insurance is good value for money but using the online chat as the only customer service connection is frustrating as the queue times are too long. Reviewed on: 8th October 2024

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