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One Call Insurance: Car insurance broker reviews

4.78
Based on 28,217 reviews, last reviewed 11th Sep 2026
458700% increase in 5 star reviews
in the past 90 days
3100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
90%
See only 4 star reviews
8%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

The renewal process was efficient The renewal process was efficient and the customer agents are responsive and attentive to even the small details. Reviewed on: 11th September 2026
John H's avatar
John H

Latest lowest rating:

1

very unhelpful in time of need After an accident they did not want to help and they told contradicting information. 6 weeks later i still had no sorted payments, car was written off... Read more Reviewed on: 9th September 2026
Elsie M's avatar
Elsie M

About this product

One Call Insurance provide a full range of policies for all types of vehicles including standard motors, classic and specialist cars.

They also have a range of other policies including pay as you drive, temporary cover, young driver and learner driver insurance.

One Call Insurance car insurance reviews help you find out what it’s really like to be a customer. If you’ve used One Call Insurance before, leave a review and share your experience.

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One Call Insurance Car insurance broker reviews (28218)

Excellent service

5
First time customer Excellent service Reviewed on: 15th August 2025

Very smooth experience

5
It took a bit of time to get through to the relevant departments the first time I called to start my claim however once the claim had started to be processed it has been very smooth. In hindsight I should have delayed starting my repair as I had booked a weekend away so had to give courtesy car back. The repairs have been done thoroughly with very good communication from the repair garage. Reviewed on: 15th August 2025

Telling the truth

5
Excellent value for money on car insurance and breakdown cover combined Reviewed on: 15th August 2025

Knowledgeable and friendly.

5
Knowledgeable and friendly. Competitive rates too. Reviewed on: 15th August 2025

Easy website to follow and first class service by st...

5
Easy website to follow and first class service by staff as and when needed Reviewed on: 15th August 2025

Transparent, easy to use, helpful and warm approach

5
Transparent, easy to use, helpful and warm approach Reviewed on: 15th August 2025

Excellent Broker

5
I have been with Onecall Insurance for a number of years and the customer service they provide is second to none whether it's st Renewal or if a claim is needed. Premiums are very competitive even against the large search engine providers. Reviewed on: 15th August 2025

Been with onecall over 10 years now and has been per...

5
Been with onecall over 10 years now and has been perfect Reviewed on: 15th August 2025

Good Insurance if your good with online products, I’...

4
Good Insurance if your good with online products, I’ve struggled with some aspects of this, not easy to contact someone, navigating an online product. Reviewed on: 15th August 2025

Good customer support and value for money.

5
Good customer support and value for money. Reviewed on: 15th August 2025

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