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One Call Insurance: Car insurance broker reviews

Name: Car insurance broker
Rating: 4.78 (28217 reviews)

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4.78

Based on 28,217 reviews, last reviewed 11th Sep 2026

458700% increase in 5 star reviews

in the past 90 days

3100% increase in 1 star reviews

in the past 90 days

90%

Latest highest rating:

5

The renewal process was efficient The renewal process was efficient and the customer agents are responsive and attentive to even the small details. Reviewed on: 11th September 2026

Latest lowest rating:

1

very unhelpful in time of need After an accident they did not want to help and they told contradicting information. 6 weeks later i still had no sorted payments, car was written off... Read more Reviewed on: 9th September 2026

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About this product

One Call Insurance provide a full range of policies for all types of vehicles including standard motors, classic and specialist cars.

They also have a range of other policies including pay as you drive, temporary cover, young driver and learner driver insurance.

One Call Insurance car insurance reviews help you find out what it’s really like to be a customer. If you’ve used One Call Insurance before, leave a review and share your experience.

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One Call Insurance Car insurance broker reviews (28217)

Excellent Service

Very good service - dealt with efficiently and effectively Reviewed on: 13th August 2025

Efficient and friendly service, good value and overa...

Efficient and friendly service, good value and overall very happy with the service Reviewed on: 13th August 2025

Very helpful on the online chat

Very helpful when I spotted an error (probably mine) on my new documents, it was very quickly and easily resolved by the helpful online chat person. Reviewed on: 13th August 2025

Good communication and satisfied with the outcome

Good communication and satisfied with the outcome Reviewed on: 13th August 2025

It was really good and they have been really helpful...

It was really good and they have been really helpful with any issues I have had they have fix fast and efficiently. Reviewed on: 13th August 2025

The cosultant sorted out my issue straight away, no...

The cosultant sorted out my issue straight away, no fuss, no issues Reviewed on: 13th August 2025

On line chat with agent was helpful and efficient.

On line chat with agent was helpful and efficient. Made police changes required quickly. Reviewed on: 13th August 2025

I chatted with agent JO1 about changing my car insur...

I chatted with agent JO1 about changing my car insurance policy to a new vehicle. I was not expecting to chat, I had before that tried phoning (at about 3 pm) and found that the customer service number was 'closed', which was a surprise. However JO1 answered my questions clearly and gave me the advice I needed so I have given 5 stars for that. Reviewed on: 13th August 2025

Live chat with EE3 she gave me answers to questions...

Live chat with EE3 she gave me answers to questions I had and I am pleased as I am not longer stressed. She was very thorough. Reviewed on: 13th August 2025

friendly service and all enquiries are explained

friendly service and all enquiries are explained Reviewed on: 13th August 2025

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