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One Call Insurance: Car insurance broker reviews

Name: Car insurance broker
Rating: 4.78 (28217 reviews)

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4.78

Based on 28,217 reviews, last reviewed 11th Sep 2026

458700% increase in 5 star reviews

in the past 90 days

3100% increase in 1 star reviews

in the past 90 days

90%

Latest highest rating:

5

The renewal process was efficient The renewal process was efficient and the customer agents are responsive and attentive to even the small details. Reviewed on: 11th September 2026

Latest lowest rating:

1

very unhelpful in time of need After an accident they did not want to help and they told contradicting information. 6 weeks later i still had no sorted payments, car was written off... Read more Reviewed on: 9th September 2026

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About this product

One Call Insurance provide a full range of policies for all types of vehicles including standard motors, classic and specialist cars.

They also have a range of other policies including pay as you drive, temporary cover, young driver and learner driver insurance.

One Call Insurance car insurance reviews help you find out what it’s really like to be a customer. If you’ve used One Call Insurance before, leave a review and share your experience.

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One Call Insurance Car insurance broker reviews (28217)

Very quick and helpful dealt with enquiries efficien...

Very quick and helpful dealt with enquiries efficiently Reviewed on: 13th August 2025

Holly was very helpful! :)

Although Holly was very helpful I did find the lapse in time while waiting was for a response was about 2-3 mins each time. Also previously another customer gave me incorrect information regarding my Gold cover for Breakdown insurance. Reviewed on: 13th August 2025

Agent GB3 is fantastic

I had dealings with Agent GB3, following noticing an error on my certificate of insurance, she was able to resolve quickly and proffessionally, providing a great service. Reviewed on: 13th August 2025

There were poor in year one and not great at answeri...

There were poor in year one and not great at answering phone and overcharged me but they have more than made up for than now - excellent reparative customer service Reviewed on: 13th August 2025

Oliver was most helpful today and very polite and pr...

Oliver was most helpful today and very polite and professional Reviewed on: 13th August 2025

CN4 was most helpful and arranged my additional cove...

CN4 was most helpful and arranged my additional cover without any problems Reviewed on: 13th August 2025

Great and easy to do just wish there was a call cent...

Great and easy to do just wish there was a call centre to do it as waiting on line was a pain Reviewed on: 13th August 2025

Good service

Jess B was very helpful and patience whilst looking into my car insurance renewal. Reviewed on: 13th August 2025

Reduced renewal

I got a reduced renewal to match the best offer Reviewed on: 13th August 2025

Happy with Service

My agent was HH2, and I was very happy with the experience Reviewed on: 13th August 2025

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