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One Call Insurance: Car insurance broker reviews

Name: Car insurance broker
Rating: 4.78 (28217 reviews)

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4.78

Based on 28,217 reviews, last reviewed 11th Sep 2026

458700% increase in 5 star reviews

in the past 90 days

3100% increase in 1 star reviews

in the past 90 days

90%

Latest highest rating:

5

The renewal process was efficient The renewal process was efficient and the customer agents are responsive and attentive to even the small details. Reviewed on: 11th September 2026

Latest lowest rating:

1

very unhelpful in time of need After an accident they did not want to help and they told contradicting information. 6 weeks later i still had no sorted payments, car was written off... Read more Reviewed on: 9th September 2026

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About this product

One Call Insurance provide a full range of policies for all types of vehicles including standard motors, classic and specialist cars.

They also have a range of other policies including pay as you drive, temporary cover, young driver and learner driver insurance.

One Call Insurance car insurance reviews help you find out what it’s really like to be a customer. If you’ve used One Call Insurance before, leave a review and share your experience.

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One Call Insurance Car insurance broker reviews (28217)

Always had helpful advice, usually via online chat,...

Always had helpful advice, usually via online chat, which in my experience has been quick and helpful. Didn't have to wait long and the staff were very helpful, friendly and professional. (Elizabeth- ew2) Reviewed on: 13th August 2025

Livechat JH7

On livechat, the staff JH7 was very helpful and efficient with sorting my issue. They communicated clearly regarding both my issue and my insuranve policies. I would recommend them to others Reviewed on: 13th August 2025

unable to get a quote,

unable to get a quote, did live chat, wasn't resolved, call back requested but couldn't give a time Reviewed on: 13th August 2025

Had a problem changing a vehicle online...

Had a problem changing a vehicle on my policy online the system did not pick up the correct model,went online and entered into conversation with Adam((AW1) problem sorted in a short while,nice guy Reviewed on: 13th August 2025

Multiple Car Insurances

I had to transfer the insurance for all our vehicles into my name as my husband can no longer drive. The staff were very helpful and I believe I was given a fair price. Reviewed on: 13th August 2025

GM2 Georgia Mills

The service from GM2 was friendly, quick and very efficient. GM2 checked if my payment had been already processed and then guided me through the payment process. Very helpful. Reviewed on: 13th August 2025

Very helpful and friendly staff.

Very helpful and friendly staff. Solved my problem in no time. Reviewed on: 13th August 2025

Been with one call for years.

Been with one call for years. Excellent service friendly helpful staff. Excellent value for money. I’m a very happy customer can’t fault them. Reviewed on: 13th August 2025

Helpful customer service matching my renewal quote w...

Helpful customer service matching my renewal quote with others. Recovery service also very efficient and helpful. Saved the day! Reviewed on: 12th August 2025

Always there to help and support, 5stars for me

Always there to help and support, 5stars for me Reviewed on: 12th August 2025

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