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One Call Insurance: Car insurance broker reviews

4.79
Based on 23,132 reviews, last reviewed 19th Jun 2026
100% decrease in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
89%
See only 4 star reviews
8%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
2%

Latest highest rating:

5

Great service. Great service. Good price. Overall happy Reviewed on: 21st February 2026
Ant's avatar
Ant

Latest lowest rating:

1

Poor customer service and Lack of empathty for customer I am writing to provide feedback regarding the service I received from a One Call agent (TW5) following a motoring incident on Thursday 18th June 2026... Read more Reviewed on: 19th June 2026
Steven Dunn's avatar
Steven Dunn

About this product

One Call Insurance provide a full range of policies for all types of vehicles including standard motors, classic and specialist cars.

They also have a range of other policies including pay as you drive, temporary cover, young driver and learner driver insurance.

One Call Insurance car insurance reviews help you find out what it’s really like to be a customer. If you’ve used One Call Insurance before, leave a review and share your experience.

One Call Insurance Car insurance broker reviews (23132)

Review of the One Call Insurance, Car insurance broker:

Car insurance review

5
Having looked for other car insurance One call has come out as one of the cheapest and the best value for money. I have recommend to other people to get a quote for there insurance. Reviewed on: 31st August 2023

Good prices for car insurance.

5
Good prices for car insurance. Better than price comparison sites Reviewed on: 25th September 2024

One Call Insurance is excellent

5
Very helpful on the phone and excellent product at a reasonable price Reviewed on: 25th September 2024

Portal issue

5
Portal issue - I had a problem using the portal but the agent Kirstin Kb2 honoured the portal admin charge rather than the webchat one which was good. Although it looked like there was a lot in the queue it went quite quickly. Thanks Kirstin Reviewed on: 25th September 2024

Reasonable rates and good overall cover

4
Reasonable rates and covered me when my car was damaged by vandals. Reviewed on: 25th September 2024

Brilliant priced car insurance with lots of extras

5
I am really happy with the value for money of One Call car Insurance and at renewal, their price was the cheapest when I checked on Comparison Sites to see if I could get cheaper. Brilliant service! Reviewed on: 25th September 2024

Someone at the end of a phone

5
Someone at the end of a phone quickly and had a local agent with me within 20 mins to sort my car battery out. Reviewed on: 25th September 2024

An easy and efficient service.

5
An easy and efficient service. Provided and a more beneficial price range to suit your needs. Reviewed on: 25th September 2024

proactively helpful

5
agent took charge of a windscreen replacement when I had assumed it would not be eligible Reviewed on: 25th September 2024

Number One for insurance..

5
Very helpful always. Would not use anyone else….. Reviewed on: 25th September 2024

Easy to understand everything online to manage your...

5
Easy to understand everything online to manage your policy I like that thing Reviewed on: 25th September 2024

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