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One Call Insurance: Car insurance broker reviews

4.79
Based on 23,132 reviews, last reviewed 19th Jun 2026
100% decrease in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
90%
See only 4 star reviews
8%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
2%

Latest highest rating:

5

Great service. Great service. Good price. Overall happy Reviewed on: 21st February 2026
Ant's avatar
Ant

Latest lowest rating:

1

Poor customer service and Lack of empathty for customer I am writing to provide feedback regarding the service I received from a One Call agent (TW5) following a motoring incident on Thursday 18th June 2026... Read more Reviewed on: 19th June 2026
Steven Dunn's avatar
Steven Dunn

About this product

One Call Insurance provide a full range of policies for all types of vehicles including standard motors, classic and specialist cars.

They also have a range of other policies including pay as you drive, temporary cover, young driver and learner driver insurance.

One Call Insurance car insurance reviews help you find out what it’s really like to be a customer. If you’ve used One Call Insurance before, leave a review and share your experience.

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One Call Insurance Car insurance broker reviews (23132)

One call makes it easy

5
One call insurance is very very good very easy to use when I change my registration plate numbers over it was no problem with one call insurance helping me all the way through the portal excellent service Reviewed on: 24th September 2024

Reasonable value, keeps you uptodate

5
Reasonable value, keeps you uptodate Reviewed on: 24th September 2024

Excellent Customer Service good prompt answer to a...

5
Excellent Customer Service good prompt answer to any questions Reviewed on: 24th September 2024

Always supportive and great customer care when i nee...

5
Always supportive and great customer care when i need to talk to someone this has alays been simple with people trying to genuinely help you. Reviewed on: 24th September 2024

Competitively priced and helpful

5
I have motor and home insurance with OneCall. I have always found them helpful and the most competitively priced. They were particularly helpful after a no fault claim I made last year following a road rage incident. Reviewed on: 24th September 2024

Great service

5
Everything in one place virtually Reviewed on: 24th September 2024

Very easy to contact pleasant operators.

5
Very easy to contact pleasant operators. Deal with the job in hand. Reviewed on: 24th September 2024

One Call Car Insurance

5
I had a hit and run claim, all the Agents I contacted quickly understood issues I was having, obviously showing updates to my records was extremely good. And more important, everything was done very politiely, keeping things calm and sticking to facts while empathising with my situation. Brilliant work Reviewed on: 24th September 2024

Satisfied

5
Never had any problems and always helpful if needed advice. Reviewed on: 24th September 2024

Services

5
Have so far accommodated my requests adequately Reviewed on: 24th September 2024

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