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One Call Insurance: Car Insurance Broker reviews

4.86
Based on 23,130 reviews, last reviewed 6th Nov 2025
28% increase in 5 star reviews
in the past 90 days
62% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
89%
See only 4 star reviews
8%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
2%

Latest highest rating:

5

More competitive quote using Chatbot I was able to get a more competitive quote using the Chatbot facility and this included the same extras such as legal cover. Reviewed on: 6th November 2025
James L's avatar
James L

Latest lowest rating:

1

One Call is all you get when you make a Claim Ok until you make a claim, No Communication just on line Chat. When my car was recently written off by a Third Party I only had one phone call from th... Read more Reviewed on: 10th October 2025
Andrew E's avatar
Andrew E

About this product

One Call Insurance provide a full range of policies for all types of vehicles including standard motors, classic and specialist cars.

They also have a range of other policies including pay as you drive, temporary cover, young driver and learner driver insurance.

One Call Insurance car insurance reviews help you find out what it’s really like to be a customer. If you’ve used One Call Insurance before, leave a review and share your experience.

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One Call Insurance Car Insurance Broker reviews (23130)

Very easy transaction

5
Very straight forward transaction today with Kirsten B Reviewed on: 21st August 2024

Easy and excellent to use live chat.

5
Easy and excellent to use live chat. TD2 was very helpful and quick to respond Reviewed on: 21st August 2024

ji1 was very helpful in resolving my query

5
ji1 was very helpful in resolving my query Reviewed on: 21st August 2024

NR3 was brilliant sorting out my mistake.

5
NR3 was brilliant sorting out my mistake...took no time at all..brilliant Reviewed on: 21st August 2024

Very pleasant and friendly staff.

5
Very pleasant and friendly staff. I had contact with a few including SNl via chat, she was very helpful. I also spoke to Jordan on the dedicated team who was also very helpful issues quickly resolved. Reviewed on: 16th August 2024

lu2 was very helpful and answered all of my questions

5
lu2 was very helpful and answered all of my questions Reviewed on: 15th August 2024

CHANGED MY REGISTRATION NO PROBLEMS WITH THE HELP OF...

5
CHANGED MY REGISTRATION NO PROBLEMS WITH THE HELP OF GG1 Reviewed on: 14th August 2024

Super customer service.

5
Super customer service. TJ2 was very helpful and efficient. Reviewed on: 14th August 2024

great company

5
great company easy to upgrade and change policy via the portal great customer service Reviewed on: 14th August 2024

It pays to negotiate in a calm friendly manner!

5
Whilst I would prefer to chat via telephone (please note), the service I received from GG1 was very good and they listened to my changes in circumstances and you could tell they wanted to retain me as a loyal customer hence them offering me a very offering a very competitive quote. Reviewed on: 14th August 2024

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