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One Call Insurance: Car insurance broker reviews

4.79
Based on 23,132 reviews, last reviewed 19th Jun 2026
100% decrease in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
90%
See only 4 star reviews
8%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
2%

Latest highest rating:

5

Great service. Great service. Good price. Overall happy Reviewed on: 21st February 2026
Ant's avatar
Ant

Latest lowest rating:

1

Poor customer service and Lack of empathty for customer I am writing to provide feedback regarding the service I received from a One Call agent (TW5) following a motoring incident on Thursday 18th June 2026... Read more Reviewed on: 19th June 2026
Steven Dunn's avatar
Steven Dunn

About this product

One Call Insurance provide a full range of policies for all types of vehicles including standard motors, classic and specialist cars.

They also have a range of other policies including pay as you drive, temporary cover, young driver and learner driver insurance.

One Call Insurance car insurance reviews help you find out what it’s really like to be a customer. If you’ve used One Call Insurance before, leave a review and share your experience.

One Call Insurance Car insurance broker reviews (23132)

Review of the One Call Insurance, Car insurance broker:

Car insurance review

5
Having looked for other car insurance One call has come out as one of the cheapest and the best value for money. I have recommend to other people to get a quote for there insurance. Reviewed on: 31st August 2023

Professional

5
A very decent company to deal with Reviewed on: 16th September 2023

Great service

5
Great service always by very professional people what more is there to say thanks again Ashley. Reviewed on: 16th September 2023

There when you need them

5
Efficient service, good prices, loyalty rewarded, can't go wrong! Reviewed on: 16th September 2023

Helpful and knowledgeable

5
Couldn't have done more for me. A pleasant experience compared to other companies. Reviewed on: 16th September 2023

Easy as pie

5
I found the process of obtaining insurance with this company to be straight forward and very customer based. The website is oriented towards non tech savvy people like myself. I would recommend this company to anyone, they are brilliant. Reviewed on: 16th September 2023

Dealing and help

5
Very good to deal with and very fast in sorting all issues. Reviewed on: 16th September 2023

Very polite and professional

5
I've been with One Call Insurance for a long time and was tempted to look elsewhere when I recently change me car, but I ended going back with them and the transition from old to new car was very smooth indeed. The agents were very polite and very helpful. Reviewed on: 16th September 2023

Very Good.

5
Very pleasant to deal with., also found them to be competitive. Reviewed on: 16th September 2023

Customer oriented

5
I have been with Onecall insurance for a number of years they consider the customer to be important and valued especially when it comes to renewal as always a pleasure to deal with the consideration given to the customer on price of renewal Thank you Onecall Reviewed on: 16th September 2023

Bad service

1
Still waiting for any contact about my claim from 8 weeks ago. Reviewed on: 16th September 2023

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