Write a review

One Call Insurance: Car Insurance Broker reviews

Name: Car Insurance Broker
Rating: 4.81 (13880 reviews)

View other One Call Insurance products

4.80

Based on 13,880 reviews, last reviewed 26th Feb 2025

100% decrease in 5 star reviews

in the past 90 days

95% decrease in 1 star reviews

in the past 90 days

89%

Latest highest rating:

5

Very helpful, cheap and reliable Very helpful, cheap and reliable Reviewed on: 11th December 2024

Latest lowest rating:

1

No Refund Given on 6 months of Remaining Motor Policy I cancelled my motor insurance and they offered no refund on 6 months of remaining policy cover which is scandalous. They are clearly jsut another rip... Read more Reviewed on: 26th February 2025

Read all reviews Write a review

About this product

One Call Insurance provide a full range of policies for all types of vehicles including standard motors, classic and specialist cars.

They also have a range of other policies including pay as you drive, temporary cover, young driver and learner driver insurance.

One Call Insurance car insurance reviews help you find out what it’s really like to be a customer. If you’ve used One Call Insurance before, leave a review and share your experience.

Review One Call Insurance: Car Insurance Broker now

Help others make smarter decisions by sharing your own experience.

Write a review

One Call Insurance Car Insurance Broker reviews (13880)

Friendly Efficient Easy

After moving my insurance to OneCall I soon realised I was getting more for my money, the online portal for documents is very easy to use and telephone answering times were short, given the world was in lockdown. So impressed! Reviewed on: 12th September 2021

Car and house insurance

Been with one call for a few years. Never had any problems at all. Reviewed on: 12th September 2021

excellent service

My experience with customer services has been first class Reviewed on: 12th September 2021

Great Company

I have been with One Call Insurance for several years now and never had a problem, i had to change my car this year and moved the insurance over to the new car within 10 minutes the girl i cant remember her name was brilliant anyway great company to use. Reviewed on: 12th September 2021

Rude money grabbers

If you want a company who are just in it to take your money and enjoy the feeling that the faceless online chat person is there to treat you with derision this is the company for you - putative and not willing to listen - they didn’t see why they should apologise for sending a threatening letter accusing me of being deliberately dishonest about my no claims discount which gave me 2 weeks to pay an excessive admin fee and charge - tough if I would have been on holiday for 2 weeks as some of us do take a 2 week holiday because the charge was going to be taken from the account I’d paid my insurance from and was non refundable!!! The customer according to the on line chat worker is not worthy of apology for their accusation or error as it was the “data base” that contained the wrong information. Was not their fault and most customers are dishonest - so I really hope I don’t have a claim this year given the type of company they are - even if they offered me insurance for a tenner next year I wouldn’t reinsure with them - don’t go near them with a barge pole Reviewed on: 12th September 2021

Helpful, simple, honest

A rare use of the word honest in an insurance review but in this case true. I’ve been with One Call for nearly two years and changed vehicle on renewal. Most things can be done online but in this case it needed the intervention of one of their really helpful operatives. Renewal was competitive which negated the need to shop around again. Heartily recommend and will hopefully stay at renewal time. Reviewed on: 12th September 2021

one call promise.

i have always had very good service from one call and at very competitive price. Reviewed on: 12th September 2021

Very helpful

Always Very helpful, nothing is to much :) Reviewed on: 12th September 2021

Very happy with them

I’m in the second year with this inssurance agency. They are very serios , and if their offers stil at least the same for the next years? Definitely i’ll stay with them Reviewed on: 12th September 2021

Customer Satisfaction

Recently broke down snd was instantly assured of assistance Reviewed on: 12th September 2021

Do you have a different One Call Insurance product?

Share your experiences with products to help others make smarter financial decisions and learn more about different products available. Write a review

Alternative products

Life Insurance Broker
from The Insurance Surgery 4.95 from 312 reviews
Travel Insurance Broker
from One Call Insurance 4.87 from 66 reviews
Classic Car Insurance Broker
from Footman James 4.88 from 590 reviews

There's still more to see!

One Call Insurance has a range of products available. Check the ratings of each product to find the right one for you. View all products

Join Smart Money People

Keep up to date on ratings of your favourite businesses. Find out about our awards and write new reviews with ease

Create an account

News, guides and insight from our team

View resource hub