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One Call Insurance: Car Insurance Broker reviews

4.85
Based on 18,705 reviews, last reviewed 22nd Sep 2025
111325% increase in 5 star reviews
in the past 90 days
2100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
89%
See only 4 star reviews
8%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
2%

Latest highest rating:

4

Policy renewal Review My husband has just lost his licence due to glaucoma in his eyes and did not need to be a named driver on the policy, this was amended accordingly. Th... Read more Reviewed on: 22nd September 2025
Eileen P's avatar
Eileen P

Latest lowest rating:

1

An awful insurance company. An awful insurance company. Impossible to contact. It's like they have zero humans employed. The only thing they do well is take your money. Reviewed on: 19th September 2025
Phil's avatar
Phil

About this product

One Call Insurance provide a full range of policies for all types of vehicles including standard motors, classic and specialist cars.

They also have a range of other policies including pay as you drive, temporary cover, young driver and learner driver insurance.

One Call Insurance car insurance reviews help you find out what it’s really like to be a customer. If you’ve used One Call Insurance before, leave a review and share your experience.

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One Call Insurance Car Insurance Broker reviews (18705)

simple and easy

5
simple system to use easy to find way around and comparative Reviewed on: 5th October 2021

Best service ever received

5
This service is excellent. Never before have we had premiums guaranteed for 3 years. Even better someone called to ensure I understood the policy. Reviewed on: 5th October 2021

Understanding and there to help

5
All staff I had the pleasure of speaking to were helpful, friendly and very understanding. They looked at all avenues to help and no question was too much trouble. They couldn't be praised more. Reviewed on: 5th October 2021

Great Service

5
After receiving a renewal quote that was higher than competitors the one call operative worked to get me the best package available and put me on to their platinum scheme. Very helpful, friendly and knowledgeable. Reviewed on: 5th October 2021

Great insurance provider

5
I have been with one call for several years as a Platinum cover reasonably price and competitive Reviewed on: 5th October 2021

One Call

4
Found One Call Insurance very easy to deal with. I like the flexible contract that allows me to cancel my policy easily without any penalties Reviewed on: 5th October 2021

Super Value and efficient on phone service

4
Being offered the platinum 3yr fixed rate is a brilliant idea, the rate is fair and balanced. When speaking to call centre issues are resolved swiftly, would recommend One Call Insurance Reviewed on: 5th October 2021

Staff Friendliness

5
I have used this company for quite a number of years. I always feel like the staff are listening and are interested in my policy especially as I do like to ask lots of questions and they are always friendly Reviewed on: 5th October 2021

Excellent service

5
The company have been brilliant with my situation as a full-time carer with my severely disabled son and being a single mum Reviewed on: 5th October 2021

This company is so straight forward and uncomplicated, a real pleasure to deal with under any circumstances

5
I have been with one call for my car insurance for several years and right from the outset nothing has been too much trouble for them so I have never seen the need to go elsewhere. Exciting customer service nowadays is worth paying for. Reviewed on: 5th October 2021

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