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One Call Insurance: Car insurance broker reviews

Name: Car insurance broker
Rating: 4.78 (28217 reviews)

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4.78

Based on 28,217 reviews, last reviewed 11th Sep 2026

458700% increase in 5 star reviews

in the past 90 days

3100% increase in 1 star reviews

in the past 90 days

90%

Latest highest rating:

5

The renewal process was efficient The renewal process was efficient and the customer agents are responsive and attentive to even the small details. Reviewed on: 11th September 2026

Latest lowest rating:

1

very unhelpful in time of need After an accident they did not want to help and they told contradicting information. 6 weeks later i still had no sorted payments, car was written off... Read more Reviewed on: 9th September 2026

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About this product

One Call Insurance provide a full range of policies for all types of vehicles including standard motors, classic and specialist cars.

They also have a range of other policies including pay as you drive, temporary cover, young driver and learner driver insurance.

One Call Insurance car insurance reviews help you find out what it’s really like to be a customer. If you’ve used One Call Insurance before, leave a review and share your experience.

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One Call Insurance Car insurance broker reviews (28217)

Poor customer service and poor telephone experience

Poor customer service and poor telephone experience Reviewed on: 17th July 2025

Excellent service

I have always found the staff friendly and efficient. They have provided a good service. I have their recovery service which I have used and it has been quick plus the windscreen replacement has been a very good service. I am very satisfied with this company and will continue to use them for thforeseeable future. Reviewed on: 17th July 2025

Long standing customer.

I have been with One call for about 3 years & found the customer care team very helpful, when needed. Quotes have been competitive & the online portal easy to use. Reviewed on: 17th July 2025

Telephone response.

Re a recent claim we have found the telephone staff to be both polite and helpful. Reviewed on: 17th July 2025

VERY EASY TO USE ONLINE AND GREAT VALUE

VERY EASY TO USE ONLINE AND GREAT VALUE Reviewed on: 17th July 2025

So far so good and good customer service

So far so good and good customer service Reviewed on: 17th July 2025

One Call - Excellent value for money

One Call offer very competitive quotes yearly and excellent customer service. Nothing is too much trouble.. !! Reviewed on: 17th July 2025

No hassle insurance, clearly explained and great val...

No hassle insurance, clearly explained and great value and responsive. Reviewed on: 17th July 2025

excellet insurance company

very easy to use website and very competitive prices Reviewed on: 17th July 2025

Good positive experience

What experience I have had with OneCall has been good and positive. Reviewed on: 17th July 2025

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