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One Call Insurance: Car insurance broker reviews

4.86
Based on 23,130 reviews, last reviewed 14th Jan 2026
100% decrease in 5 star reviews
in the past 90 days
100% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
89%
See only 4 star reviews
8%
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1%
See only 2 star reviews
0%
See only 1 star reviews
2%

Latest highest rating:

5

Well Done advisor EB7 Queried my car insurance renewal fee. Online Chat with advisor EB7 who was very efficient, dealt with my query very well and came up with a much more ... Read more Reviewed on: 14th January 2026
Robert D's avatar
Robert D

Latest lowest rating:

1

One Call is all you get when you make a Claim Ok until you make a claim, No Communication just on line Chat. When my car was recently written off by a Third Party I only had one phone call from th... Read more Reviewed on: 10th October 2025
Andrew E's avatar
Andrew E

About this product

One Call Insurance provide a full range of policies for all types of vehicles including standard motors, classic and specialist cars.

They also have a range of other policies including pay as you drive, temporary cover, young driver and learner driver insurance.

One Call Insurance car insurance reviews help you find out what it’s really like to be a customer. If you’ve used One Call Insurance before, leave a review and share your experience.

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One Call Insurance Car insurance broker reviews (23130)

One family insurance meets All My needs

5
One family insurance is very comprehensive with there prices and the website is very easy to use you can't go wrong with One family insurance Reviewed on: 12th September 2023

VERY HELPFUL PEOPLE

5
I HAD AN ISSUE WITH MY INSURANCE DOCS BUT ALL SORTED WITH VERY LITTLE FUSS Reviewed on: 11th September 2023

Could not contact them

1
I had my motorbike insured with one call, when it was due for renewal I got a better deal from another company. On the renewal from one call it said it would automatically renew my policy from the renewal date. I tried ringing them all automated, I tried on line, you could only take out a new policy or renew old one. In the end I had to call my bank to stop it renewing. Would not use or recommend this company again. Reviewed on: 11th September 2023

Great service

5
Nothing is to much trouble. Lovely staff at the end off the phone Reviewed on: 11th September 2023

Competitive and Friendly

5
Have always found One Call to be very competitive and comes out tops 5 * from me . Staff always helpful and friendly . They all know what they are advising . Have looked at other insurers, nothing compares Reviewed on: 11th September 2023

Super service

5
Had too alter my insurance, Very friendly, helpful advisor at a good price. Reviewed on: 11th September 2023

Good enough for me...

4
Yea they seem alright, friendly helpful when setting up my insurance and cheaper than other providers without being pushy to purchase extras Reviewed on: 10th September 2023

Very friendly helpful staff, good to chat too

5
The member of staff I spoke with made it very easy to chat with, they were the best insurance quote I received for my new vehicle Reviewed on: 10th September 2023

PROFESSIONAL, CREDIBLE, SUPPORTIVE

5
I find One Call insurance simple, easy and straightforward to do business with. I've been with them for car insurance for a couple of years and would recommend them to anyone for professionalism, supportive, easy and simple to get car insurance. Reviewed on: 10th September 2023

Excellent insurer

5
Really great pricing and online interface to do everything I needed. Hopefully won't need to make a claim! Reviewed on: 9th September 2023

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