Smart Money People Logo

One Call Insurance: Car Insurance Broker reviews

4.86
Based on 23,130 reviews, last reviewed 2nd Jan 2026
31% decrease in 5 star reviews
in the past 90 days
4% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
89%
See only 4 star reviews
8%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
2%

Latest highest rating:

4

Good phone customer service Good phone customer service when changes needed to policy Reviewed on: 2nd January 2026
Myasinax's avatar
Myasinax

Latest lowest rating:

1

One Call is all you get when you make a Claim Ok until you make a claim, No Communication just on line Chat. When my car was recently written off by a Third Party I only had one phone call from th... Read more Reviewed on: 10th October 2025
Andrew E's avatar
Andrew E

About this product

One Call Insurance provide a full range of policies for all types of vehicles including standard motors, classic and specialist cars.

They also have a range of other policies including pay as you drive, temporary cover, young driver and learner driver insurance.

One Call Insurance car insurance reviews help you find out what it’s really like to be a customer. If you’ve used One Call Insurance before, leave a review and share your experience.

Review One Call Insurance: Car Insurance Broker now

Help others make smarter decisions by sharing your own experience. Write a review

One Call Insurance Car Insurance Broker reviews (23130)

Happy Chappy!

5
All my dealings with One Call have been pleasant, quick, and efficient. thank you! Reviewed on: 9th September 2023

No issues.

4
I haven’t needed to make a claim so far so no issues with one call although I would really like to be able to call them rather than everything being online. Reviewed on: 9th September 2023

Simple & Easy to Use.....that's One Call

4
Competitive pricing no hassle insurance cover been with them 5 years now....would recommend! Reviewed on: 9th September 2023

Competitive prices

5
Offers the same cover for a good price and easy to read format also happy to send a hard copy Reviewed on: 8th September 2023

My car insurance

5
Was economical in comparison to previous insurance policies have not had to make any claims but get regular updates via emails Reviewed on: 8th September 2023

Great Service & Great Cover

5
I was initially cautious about using a company that was all online but I have to say that Onecall are absolutely brilliant, I also took out and included auto cover which we all hope we do not have to use. I did (unfortunately for me) shortly after having started my cover have to use the call out at home service as my car would not start. The mechanic that came out and sorted my car out was very efficient, professional and very quickly sorted out my car and its issues, which gave me the peace of mind that the complete service provided to me by Onecall and their partners is first class. Onecall's, app and online service is also first class and great and I would definitely recommend them to my friends and family. Thank you Onecall. Reviewed on: 8th September 2023

One Call - Top Insurance Company

5
I totally recommend this company!. Been with One Call now for a couple of years and to be honest nobody else has come close to the price or benefits this company has offered. Reviewed on: 8th September 2023

Good care for customers

5
Well organised for all document for insurance policy holder. Easy access to them. Always low cost to get a policy. Reviewed on: 8th September 2023

Unfair, corruption

1
I hope they will get their karma, because they all and especially Dean know how bad and unfair things they are doing, for their mistakes, now I have to pay 190£ ..I paid my monthly 300£ and week after they cancelled me and for that I have to pay 190£ no matter how much I talked before with them..I hope those all people will get what they deserve... Reviewed on: 7th September 2023

One stop shop for all my car concerns

5
I have been insuring my car with One Call insurance for quite a few years. Their annual quotes are always competitive and cover all my car-associated risks, including break-down cover which I have only had to use once but was very satisfied. Reviewed on: 7th September 2023

Do you have a different One Call Insurance product?

Share your experiences with products to help others make smarter financial decisions and learn more about different products available. Write a review

Want to see more from One Call Insurance?

    View all products