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One Call Insurance: Car insurance broker reviews

Name: Car insurance broker
Rating: 4.78 (28218 reviews)

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4.78

Based on 28,217 reviews, last reviewed 11th Sep 2026

458700% increase in 5 star reviews

in the past 90 days

3100% increase in 1 star reviews

in the past 90 days

90%

Latest highest rating:

5

The renewal process was efficient The renewal process was efficient and the customer agents are responsive and attentive to even the small details. Reviewed on: 11th September 2026

Latest lowest rating:

1

very unhelpful in time of need After an accident they did not want to help and they told contradicting information. 6 weeks later i still had no sorted payments, car was written off... Read more Reviewed on: 9th September 2026

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About this product

One Call Insurance provide a full range of policies for all types of vehicles including standard motors, classic and specialist cars.

They also have a range of other policies including pay as you drive, temporary cover, young driver and learner driver insurance.

One Call Insurance car insurance reviews help you find out what it’s really like to be a customer. If you’ve used One Call Insurance before, leave a review and share your experience.

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One Call Insurance Car insurance broker reviews (28218)

Been with One Call for over 7 years now.

Been with One Call for over 7 years now. Absolutely no issues and now a Platinum customer. Reviewed on: 17th July 2025

Great cover

Well covered and kept up to date Reviewed on: 17th July 2025

Fantastic customer interface by people & portal.

I've used OneCall for Car Insurance for many years. Always competitive on price. Of equal importance is their great customer service provided by knowledgeable, helpful, informative and extremely friendly people. Well done. I also like the, easy to use, online portal. Reviewed on: 17th July 2025

Car insurance revised quote excellent.

Great reactive phone call, to answer and improve on current offer to which I was pleased to accept Reviewed on: 17th July 2025

Great customer service online or on the telephone

Great customer service online or on the telephone Reviewed on: 17th July 2025

Good service and competitive pricing

Good service and competitive pricing Reviewed on: 17th July 2025

Easy to manage

Easy to manage via portal when changing vehicles Reviewed on: 17th July 2025

Great price renewal

Renewal was easy I had a chat with them and agreed a price and everything was sorted. Reviewed on: 17th July 2025

Easy to use website, I took out breakdown cover alon...

Easy to use website, I took out breakdown cover along with my car Insurance, however, I was a bit dubious as it was all on line and no contact with a person. I didn't need to worry, after breaking down, help was on its way within 5 minutes, problem sorted and i was on my way within half an hour Brilliant!! Reviewed on: 17th July 2025

Matched a low quote from a competitor but was a litt...

Matched a low quote from a competitor but was a little higher. Missed including one additional benefit. Dealt with the renewal very efficiently. Reviewed on: 17th July 2025

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