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One Call Insurance: Car Insurance Broker reviews

Name: Car Insurance Broker
Rating: 4.84 (23130 reviews)

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4.86

Based on 23,130 reviews, last reviewed 14th Jan 2026

100% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

89%

Latest highest rating:

5

Well Done advisor EB7 Queried my car insurance renewal fee. Online Chat with advisor EB7 who was very efficient, dealt with my query very well and came up with a much more ... Read more Reviewed on: 14th January 2026

Latest lowest rating:

1

One Call is all you get when you make a Claim Ok until you make a claim, No Communication just on line Chat. When my car was recently written off by a Third Party I only had one phone call from th... Read more Reviewed on: 10th October 2025

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About this product

One Call Insurance provide a full range of policies for all types of vehicles including standard motors, classic and specialist cars.

They also have a range of other policies including pay as you drive, temporary cover, young driver and learner driver insurance.

One Call Insurance car insurance reviews help you find out what it’s really like to be a customer. If you’ve used One Call Insurance before, leave a review and share your experience.

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One Call Insurance Car Insurance Broker reviews (23130)

Best car insurance on the market

I found One Call insurance to be the best value on the market after shopping around . They offer fast friendly and efficient service, and the best value tailored to your needs. Will definitely use their services for all my future insurance needs Reviewed on: 1st September 2023

Great experience.

Best price available, easy to set up, and good communication with friendly staff. Reviewed on: 1st September 2023

Fantastic

Wonderful as a l am new customer Reviewed on: 1st September 2023

Easy to access with no assle

No issues so far, great insurance Reviewed on: 1st September 2023

Reasonably priced easy to setup

So far great company keep it up I hope to stay with them they seem to put the customer first Reviewed on: 1st September 2023

Top notch

Easy to use website. And staff where very helpful unlike other insurance companies Reviewed on: 1st September 2023

Good insurance company

Iteasybto access online to check the cover....check when renew or change policy etc brilliant Reviewed on: 1st September 2023

Absolutely Rubbish

Don't sign up for this company. I had an accident in January and am fully insured. During the phone calls I was asked if I wanted to be handled by One Call Claims because it would mean I get a replacement car paid for straightaway instead of having to pay it and then then wait for it to be paid back. FYI Automatically getting a replacement vehicle is sold as one of benefits in a no fault claim! This is all done over the phone and as One Call Claims sounds very similar I assumed it was just the part of their organisation that deals with claims. Turns out when you need them it isn't. I am now having to deal with a lawyer because the third party don't like paying for hire cars and the only way to get the money is to instruct a law firm to do it. Apparently, according to the law firm, this is common, not something I was told on the phone when making the decision to go with One Call Claims! Anyway, I am now apparently the claimant to get the money back and although I have been told I am indemnified, it is only if I 100% do whatever I am asked to by the hire company and that may involve going to court. Nothing about this is explained when making that one decision on the phone. When I called to complain and try to understand what was going on I had a bolshy employee remind me that I was read a paragraph and that One Call Insurance are nothing to do with this as they are just the agent. Completely wiped their hands of it having passed me on to another company (who just happen to have a very similar name). It is now September and this is still ongoing, I have just been asked for my availability to go to court in the next 6-9 months. All very stressful and unnecessary. Do not use One Call Insurance. Find another company that will actually look after you and honour their terms and conditions without hanging you out to dry. Reviewed on: 1st September 2023

Competitive, Easy and quick

Regular information to keep you informed. A competitive price to beat all others. Easy access to the portal with all the information made clear and concise. I always recommend to family and friends to try first, I have no complaints in this efficient and helpful service. Reviewed on: 1st September 2023

Good price

Not a lot of money for all cover happy Reviewed on: 1st September 2023

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