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One Call Insurance: Car insurance broker reviews

4.79
Based on 23,132 reviews, last reviewed 19th Jun 2026
100% decrease in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
90%
See only 4 star reviews
8%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
2%

Latest highest rating:

5

Great service. Great service. Good price. Overall happy Reviewed on: 21st February 2026
Ant's avatar
Ant

Latest lowest rating:

1

Poor customer service and Lack of empathty for customer I am writing to provide feedback regarding the service I received from a One Call agent (TW5) following a motoring incident on Thursday 18th June 2026... Read more Reviewed on: 19th June 2026
Steven Dunn's avatar
Steven Dunn

About this product

One Call Insurance provide a full range of policies for all types of vehicles including standard motors, classic and specialist cars.

They also have a range of other policies including pay as you drive, temporary cover, young driver and learner driver insurance.

One Call Insurance car insurance reviews help you find out what it’s really like to be a customer. If you’ve used One Call Insurance before, leave a review and share your experience.

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One Call Insurance Car insurance broker reviews (23132)

Been with this company for a number of years and the...

5
Been with this company for a number of years and they have looked after me, I have had to use the Accident Dept recently and I couldn't fault them. Reviewed on: 8th October 2025

Good value for what they offer and easy to use custo...

5
Good value for what they offer and easy to use customer portal Reviewed on: 8th October 2025

Value for money and great service too!

5
Initially chose for value for money but the team were very helpful when I changed car mid way through the policy validity Reviewed on: 8th October 2025

customer service

5
Good experience with customer service all queries answered quickly. Reviewed on: 8th October 2025

Wing mirrorCall handler very proficient

4
Call handler very proficient answered all my questions Reviewed on: 8th October 2025

Staff are easy to deal with and very helpful

5
Staff are easy to deal with and very helpful Reviewed on: 8th October 2025

Good value for all the extras that I required; and a...

5
Good value for all the extras that I required; and a very competitive price Reviewed on: 8th October 2025

One call does it all

5
I have been with one call for a number of years always a great service. Good to know I have breakdown cover included so if anything happens I'm covered Good prices to Reviewed on: 8th October 2025

called for a quote, rates were very competitive with...

5
called for a quote, rates were very competitive with good extras included.very easy sign up procedure and quick and easy set up. all in all a great service. Reviewed on: 8th October 2025

Money Savvy.

5
I have been with One Call for car insurance for a number of years. They have offered very competitive rates and consistently offer lower rates on like for like quotes with other insurance companies Reviewed on: 8th October 2025

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