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One Call Insurance: Car insurance broker reviews

Name: Car insurance broker
Rating: 4.78 (28219 reviews)

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4.78

Based on 28,219 reviews, last reviewed 13th Sep 2026

458900% increase in 5 star reviews

in the past 90 days

3100% increase in 1 star reviews

in the past 90 days

90%

Latest highest rating:

5

Making a claim When i have had to make a change to my policy the customer service team are helpful and consise. When i had an accident the breakdown procedure was ve... Read more Reviewed on: 13th September 2026

Latest lowest rating:

1

very unhelpful in time of need After an accident they did not want to help and they told contradicting information. 6 weeks later i still had no sorted payments, car was written off... Read more Reviewed on: 9th September 2026

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About this product

One Call Insurance provide a full range of policies for all types of vehicles including standard motors, classic and specialist cars.

They also have a range of other policies including pay as you drive, temporary cover, young driver and learner driver insurance.

One Call Insurance car insurance reviews help you find out what it’s really like to be a customer. If you’ve used One Call Insurance before, leave a review and share your experience.

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One Call Insurance Car insurance broker reviews (28219)

Great value

Ivw been with them for years despite regular checks for better value they stay competitive and dont rip off returning customers like some others Reviewed on: 12th July 2025

Never had any issues in dealing with them

Never had any issues in dealing with them Reviewed on: 12th July 2025

Very helpful when my car broke down

Very helpful when my car broke down Reviewed on: 12th July 2025

Good service and excellent price.

Good service and excellent price. would not go anywhere else for my car insurance. Reviewed on: 12th July 2025

No comment no comment no comment no comment

No comment no comment no comment no comment Reviewed on: 12th July 2025

Good deal insurance

Good deals, competative price and always good communication Reviewed on: 12th July 2025

Personal Excellent Service When Required.

I had a minor car accident during Covid, another vehicle hit me while I was stationary, I contacted One Call immediately they were supportive, reassuring and responded immediately, listening to me not rushing me during my account of the incident. They explained what happens next, I came off the call knowing they were there for me, representing me correctly and professionally. Throughout the following months, they updated me constantly, both by email and telephone. Paperwork was received promptly and processed when promised. Their team were consistent in their competency and support. Because of this, my case was resolved successfully and well within the estimated time frame. As a customer, I am updated regularly, notified accordingly of any future changes that affect me, so I have time to assess how I wish to proceed. They are always available to discuss any concerns I may have. I am a very satisfied customer, and I recommend One Call to family, friends and colleagues. A very high standard of sevice but for a very affordable price. Easy to access portal, all my applicable information safe and secure but easily retrieved should it be necessary. The one thing I know through experience is that when I was involved in an accident One Call answered promptly, at that stressful moment, a real person answered instantly, and they were there for me. Reviewed on: 12th July 2025

Economical

Always listen to my needs. Easy to understand and show real interest good listeners. Value for money Reviewed on: 12th July 2025

It does what it says on the tin

They are efficient and very polite when ive needed to contact them and also the insurance app is very easy to use . Reviewed on: 12th July 2025

A fair price for a comprehensive policy, it doesn't...

A fair price for a comprehensive policy, it doesn't increase by a enormousl amount every year. Reviewed on: 12th July 2025

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