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One Call Insurance: Car insurance broker reviews

4.78
Based on 28,222 reviews, last reviewed 16th Sep 2026
459100% increase in 5 star reviews
in the past 90 days
3200% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
90%
See only 4 star reviews
8%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

Friendly helpful staff on phone. Friendly helpful staff on phone. not too long waiting for advisor. Querys answered well. Reviewed on: 16th September 2026
Karen C's avatar
Karen C

Latest lowest rating:

1

Appalling service from start to finish I had to make a claim on my car insurance and staff at One Call Insurance were incompetent. I had sent images of the damage as requested by them and ... Read more Reviewed on: 15th September 2026
Verity w's avatar
Verity w

About this product

One Call Insurance provide a full range of policies for all types of vehicles including standard motors, classic and specialist cars.

They also have a range of other policies including pay as you drive, temporary cover, young driver and learner driver insurance.

One Call Insurance car insurance reviews help you find out what it’s really like to be a customer. If you’ve used One Call Insurance before, leave a review and share your experience.

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One Call Insurance Car insurance broker reviews (28222)

Very competitive pricing and excellent customer service

5
Extremely competitive pricing and excellent customer service through the live chat. Very responsive, MB9...Mia. Reviewed on: 10th July 2025

Pleasant and problem solved

4
Spoke with Thomas online and he sorted out a change in vehicle for me due to an issue with the dealership. Reviewed on: 9th July 2025

Connor on4 brilliant

5
Chatted with Connor username on4: really helpful in sorting out my change of vehicle. Impressed. Reviewed on: 9th July 2025

£15 to change date of birth!

5
The person on the chat (JH7) was very helpful, just pee'd of at having to pay £15 because i put 03 instead of 04 for my date of birth! Reviewed on: 9th July 2025

Short and sweet and gave me what I asked for

5
Short and sweet and gave me what I asked for Reviewed on: 9th July 2025

Very efficient service, handler was swift with my is...

5
Very efficient service, handler was swift with my issue and rectifying my problem. Reviewed on: 9th July 2025

Great fast Customer Service

5
The queue to start a chat regarding a renewal and some changes moved quickly. The agent was very clear in her information and was happy to answer and clarify any queries. Very polite and patient. Excellent experience. Reviewed on: 9th July 2025

Had to change policy details.

5
Had to change policy details. Very patient and professional advisor CN4! Was helpful got down to a reasonable cost and prevented me moving to another company. Made it very easy. Reviewed on: 9th July 2025

Fast and advice perfect.

5
Fast and advice perfect. JH7 was very helpful Reviewed on: 9th July 2025

Feedback.

5
Helpful service and quick. Easy to use on line. Reviewed on: 9th July 2025

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