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One Call Insurance: Car insurance broker reviews

Name: Car insurance broker
Rating: 4.78 (28222 reviews)

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4.78

Based on 28,222 reviews, last reviewed 16th Sep 2026

459100% increase in 5 star reviews

in the past 90 days

3200% increase in 1 star reviews

in the past 90 days

90%

Latest highest rating:

5

Friendly helpful staff on phone. Friendly helpful staff on phone. not too long waiting for advisor. Querys answered well. Reviewed on: 16th September 2026

Latest lowest rating:

1

Appalling service from start to finish I had to make a claim on my car insurance and staff at One Call Insurance were incompetent. I had sent images of the damage as requested by them and ... Read more Reviewed on: 15th September 2026

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About this product

One Call Insurance provide a full range of policies for all types of vehicles including standard motors, classic and specialist cars.

They also have a range of other policies including pay as you drive, temporary cover, young driver and learner driver insurance.

One Call Insurance car insurance reviews help you find out what it’s really like to be a customer. If you’ve used One Call Insurance before, leave a review and share your experience.

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One Call Insurance Car insurance broker reviews (28222)

Fast efficient , excellent all sorted quickly

Fast efficient , excellent all sorted quickly Reviewed on: 9th July 2025

Joshua H7 Corrected Insurance renewal date

Joshua H7 Corrected a mistake I made regarding my insurance renewal date, which was not required until the same day on the following month. Reviewed on: 9th July 2025

Live chat

Just had a live chat with AR6 who was very helpful and knowledgable , great service Reviewed on: 9th July 2025

Isabelle was very helpful in sorting the help I need...

Isabelle was very helpful in sorting the help I needed, been with one call insurance for many years and find them always helpful and consistent with my queries etc. Will keep on with this company as I am very satisfied in everything they do to help with any worries or concerns...keep up the good work! Reviewed on: 9th July 2025

Very helpful answering a query about voluntary work...

Very helpful answering a query about voluntary work with a Good Neighbours Scheme in my village. Other suggestions were made about the cover in my policy which were relevant although I did not need to change my cover . Reviewed on: 9th July 2025

I have been waiting for my excess to be refunded for...

I have been waiting for my excess to be refunded for over 3 months and still haven't got it and doubt that I ever will. Fobbed off time and time again. Will never use these people again and do not recommend them. Reviewed on: 26th June 2025

Returning customer.

CE4 helped me adjust my van insurance to get me just what I needed. Very happy. Reviewed on: 25th June 2025

Fast and helpfull

Needed help changing a few of my policy details and was provided fast and excellent help by agent HM1 Reviewed on: 13th June 2025

TW9 agent.

TW9 When I had received my car renewal quote it was high, I had found a lower quote with another, so I contacted the oneclick chat via the web portal, agent TW9 who sorted out a better quote and clearly explained all of the details in a professional manner, very happy with outcome and to stay with Onecall another year. Reviewed on: 5th June 2025

Spoke to EB7 concerning insuring our car.

Spoke to EB7 concerning insuring our car. He was extremely helpful and knowlegable and very polite and professional. Reviewed on: 5th June 2025

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