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One Call Insurance: Car insurance broker reviews

4.78
Based on 28,222 reviews, last reviewed 16th Sep 2026
459100% increase in 5 star reviews
in the past 90 days
3200% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
90%
See only 4 star reviews
8%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

Friendly helpful staff on phone. Friendly helpful staff on phone. not too long waiting for advisor. Querys answered well. Reviewed on: 16th September 2026
Karen C's avatar
Karen C

Latest lowest rating:

1

Appalling service from start to finish I had to make a claim on my car insurance and staff at One Call Insurance were incompetent. I had sent images of the damage as requested by them and ... Read more Reviewed on: 15th September 2026
Verity w's avatar
Verity w

About this product

One Call Insurance provide a full range of policies for all types of vehicles including standard motors, classic and specialist cars.

They also have a range of other policies including pay as you drive, temporary cover, young driver and learner driver insurance.

One Call Insurance car insurance reviews help you find out what it’s really like to be a customer. If you’ve used One Call Insurance before, leave a review and share your experience.

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One Call Insurance Car insurance broker reviews (28223)

The Chat function

4
The Chat function was a fast and efficient way of getting the information i needed. Reviewed on: 9th October 2024

cheap and easy to Best customer care services...

5
cheap and easy to Best customer care services Reviewed on: 9th October 2024

Change of details for car insurance

4
It is impossible to submit multiple changes for different starting dates following a car purchase (private reg included), therefore a chat with an adviser is necessary. I feel a call would be quicker. Still the charges are outrageous. Reviewed on: 9th October 2024

RECOMMEMD

5
i had no problem with this insurance Reviewed on: 9th October 2024

Value for money.

5
Value for money. Helpful staff. Would definitely recommend. Reviewed on: 9th October 2024

Great experience

5
Great experience, good deals, knowledgeable representatives who were courteous and respectful. Reviewed on: 9th October 2024

The lady i spoke to KS8,was very understanding and h...

5
The lady i spoke to KS8,was very understanding and helpful due to the circumstances of my call.KS8 is a credit to one call insurance.KS8 you were BRILLIANT and thank you 10/10.It’s a pity that there aren’t more people in the world like you.THANK YOU Reviewed on: 9th October 2024

last minute on the road swapping car insurance

5
last minute on the road swapping car insurance with mobile signal breaking up, what a nightmare, lovely staff rang me back 3 times and we got it sorted Reviewed on: 9th October 2024

I looked car insurance who accepted ,as well provisi...

5
I looked car insurance who accepted ,as well provisional licence (my partner)only this company no lies me so give me I'm very happy about my monthly payment and quick answers .Thank you so much Reviewed on: 9th October 2024

Buying cost effective car insurance is easy with One...

5
Buying cost effective car insurance is easy with One Call Reviewed on: 9th October 2024

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