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One Call Insurance: Car insurance broker reviews

4.86
Based on 23,131 reviews, last reviewed 21st Feb 2026
100% decrease in 5 star reviews
in the past 90 days
100% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
89%
See only 4 star reviews
8%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
2%

Latest highest rating:

5

Great service. Great service. Good price. Overall happy Reviewed on: 21st February 2026
Ant's avatar
Ant

Latest lowest rating:

1

One Call is all you get when you make a Claim Ok until you make a claim, No Communication just on line Chat. When my car was recently written off by a Third Party I only had one phone call from th... Read more Reviewed on: 10th October 2025
Andrew E's avatar
Andrew E

About this product

One Call Insurance provide a full range of policies for all types of vehicles including standard motors, classic and specialist cars.

They also have a range of other policies including pay as you drive, temporary cover, young driver and learner driver insurance.

One Call Insurance car insurance reviews help you find out what it’s really like to be a customer. If you’ve used One Call Insurance before, leave a review and share your experience.

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One Call Insurance Car insurance broker reviews (23131)

TJ2 was the best customer support

5
was in touch with TJ2 who was very helpful. Was a bit tricky query and TJ2 was able to help swiftly and solve things Reviewed on: 8th October 2025

Usually good on price, and received paper documents,...

5
Usually good on price, and received paper documents, can usually get through on telephone Reviewed on: 8th October 2025

Easy to arrange, very decent price, good comms, to b...

5
Easy to arrange, very decent price, good comms, to be recommended. Reviewed on: 8th October 2025

Easy to use

5
Easy to use and clear updated regularly Reviewed on: 8th October 2025

I used to insure my cars with different companies.

5
I used to insure my cars with different companies. However, I loved the ease of finding a suitable policy with One Call and their competitive pricing and changed to insure both cars with you. Also excellent customer service with lovely agents to assist you. Reviewed on: 8th October 2025

My car was bumped

5
My car was bumped through no fault of my own and the driver started to blame me. One Call Insurance sorted it all out with any hassle or worry. Reviewed on: 8th October 2025

Everything handled to the standards I would expect

4
Everything handled to the standards I would expect from a professional organisation, however the inability to temporarily cover my old vehicle as well as my new vehicle whilst I was waiting to transfer it to a family member was disappointing Reviewed on: 8th October 2025

Excellent customer service.

5
Excellent customer service. I have been with one call insurance for a number of years now, and icam very pleased with their service, always polite and helpful and go that extra mile, will stay with them all the time it dosent change. Reviewed on: 8th October 2025

Any time i need something they're very polite and pr...

5
Any time i need something they're very polite and problem solving. Reviewed on: 8th October 2025

Handle claim swiftly and professionally.

5
Handle claim swiftly and professionally. Staff were helpful and courteous Reviewed on: 8th October 2025

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