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One Call Insurance: Car insurance broker reviews

4.79
Based on 23,132 reviews, last reviewed 19th Jun 2026
100% decrease in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
90%
See only 4 star reviews
8%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
2%

Latest highest rating:

5

Great service. Great service. Good price. Overall happy Reviewed on: 21st February 2026
Ant's avatar
Ant

Latest lowest rating:

1

Poor customer service and Lack of empathty for customer I am writing to provide feedback regarding the service I received from a One Call agent (TW5) following a motoring incident on Thursday 18th June 2026... Read more Reviewed on: 19th June 2026
Steven Dunn's avatar
Steven Dunn

About this product

One Call Insurance provide a full range of policies for all types of vehicles including standard motors, classic and specialist cars.

They also have a range of other policies including pay as you drive, temporary cover, young driver and learner driver insurance.

One Call Insurance car insurance reviews help you find out what it’s really like to be a customer. If you’ve used One Call Insurance before, leave a review and share your experience.

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One Call Insurance Car insurance broker reviews (23132)

One Call, fair price, easy arrangement.

5
One Call we’re able to quickly organise a fair price for my car insurance. I had a little difficulty uploading one document in their app, but they were quick to let me know and another attempt resolved the issue. He price was competitive and covered all aspects of comprehensive cover that I needed and the legal support should I need it. They were also able to offer car breakdown cover as well. A simple way to secure all aspects of vehicle cover. Reviewed on: 8th October 2025

EXCELLENT CUSTOMER SERVICE and Prices!

5
I've been with One Call Car Insurance for 7 years and they are by Far, THE BEST! Customer Service and prices are Excellent. They Really ARE THERE WHEN YOU NEED THEM! Reviewed on: 8th October 2025

I found it easy to arrange insurance with them

4
I found it easy to arrange insurance with them Reviewed on: 8th October 2025

Very easy to set up insurance.

5
Very easy to set up insurance. Online documentation. Reviewed on: 8th October 2025

Hassle free claim handling

5
Had to deal with one call after a no fault claim. They sorted everything out without hassle and kept informed at every stage. All staff I dealt with were really friendly and helpful Reviewed on: 8th October 2025

Fantastic service provider easy to get answered

5
Fantastic service provider easy to get answered Reviewed on: 8th October 2025

One Call revit

4
Positive customer care and good on-line services. Good premiums and choice. Trusted company. Reviewed on: 8th October 2025

Fast to recover

5
Fast to recover my daughter from the road side Reviewed on: 8th October 2025

Yearly value for money

5
Consistently provide a competitive quote and simple renewal. Reviewed on: 8th October 2025

I was happy to renew my car insurance

5
I was abroad when my car insurance came up for renewal; I was rather apprehensive about dealing with it whilst I was overseas, but your representative, Joel, was vey knowledgeable and helpful, and I was very happy to go ahead with the renewal for this year. Reviewed on: 8th October 2025

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