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One Call Insurance: Car insurance broker reviews

Name: Car insurance broker
Rating: 4.79 (27843 reviews)

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4.79

Based on 27,842 reviews, last reviewed 27th Jul 2026

425400% increase in 5 star reviews

in the past 90 days

2600% increase in 1 star reviews

in the past 90 days

90%

Latest highest rating:

5

Easy to use and great customer service. Easy to use and great customer service. Reviewed on: 27th July 2026

Latest lowest rating:

1

In the event of a claim Happy to take your money but terrible in the event of an incident. They claim to act on ‘your’ behalf but are a 3rd party outfit that are Claim Handle... Read more Reviewed on: 21st July 2026

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About this product

One Call Insurance provide a full range of policies for all types of vehicles including standard motors, classic and specialist cars.

They also have a range of other policies including pay as you drive, temporary cover, young driver and learner driver insurance.

One Call Insurance car insurance reviews help you find out what it’s really like to be a customer. If you’ve used One Call Insurance before, leave a review and share your experience.

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One Call Insurance Car insurance broker reviews (27843)

Absolute joke, legalised thieves

Waited until the 14 day cooling off period ended to tell me they were increasing my premium and charging me a £40 admin fee for incorrect details when applying but still haven’t told me what the incorrect details are. This company is an absolute joke and nothing but thieves. Do your self a favour and steer clear, I hope my review costs them a fortune in lost sales. Customer service is appalling and they say it’s the insurers fault as they are just a broker but it’s them causing all the issues and not the insurers. God help anyone if you need to make a claim, happy to take your money but don’t want to know when you need to complain Reviewed on: 4th August 2024

Was helped today by GG1.

Was helped today by GG1. Was very good and helped me quickly. Thank you GG1 :-) Reviewed on: 1st August 2024

very quick answers and easy to quoted

very quick answers and easy to quoted Reviewed on: 31st July 2024

Great service from j1 thank you.

Great service from j1 thank you. Reviewed on: 31st July 2024

Clear Information given

Spoke to NR3 ( Nicky). Very helpful regarding change over insurance queries when there is a gap in selling/buying. Clear information given Reviewed on: 31st July 2024

j1i was amazing helped me so much

j1i was amazing helped me so much Reviewed on: 31st July 2024

Changes to my policy

I had to wait a while but once the person started dealing with my query it was dealt with fairly quickly and FP2 was very helpful Reviewed on: 31st July 2024

NR3, very helpful with advising on vehicle coverage...

NR3, very helpful with advising on vehicle coverage for EU. Reviewed on: 31st July 2024

TD2 chat person

Very helpful and sorted my problem with no fuss Reviewed on: 31st July 2024

All good

KS8 made the changes that I requested - everything sorted now and I am a happy customer Reviewed on: 31st July 2024

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