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One Call Insurance: Car insurance broker reviews

Name: Car insurance broker
Rating: 4.79 (27847 reviews)

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4.79

Based on 27,846 reviews, last reviewed 28th Jul 2026

425800% increase in 5 star reviews

in the past 90 days

2600% increase in 1 star reviews

in the past 90 days

90%

Latest highest rating:

5

PS1 was great. PS1 was great. Really smooth & quick service Reviewed on: 28th July 2026

Latest lowest rating:

1

In the event of a claim Happy to take your money but terrible in the event of an incident. They claim to act on ‘your’ behalf but are a 3rd party outfit that are Claim Handle... Read more Reviewed on: 21st July 2026

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About this product

One Call Insurance provide a full range of policies for all types of vehicles including standard motors, classic and specialist cars.

They also have a range of other policies including pay as you drive, temporary cover, young driver and learner driver insurance.

One Call Insurance car insurance reviews help you find out what it’s really like to be a customer. If you’ve used One Call Insurance before, leave a review and share your experience.

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One Call Insurance Car insurance broker reviews (27847)

Agent SM2 was really helpful, I was having a problem...

Agent SM2 was really helpful, I was having a problem with the portal trying to amend my policy details for a change of vehicle, it just wouldn't take the details but customer chat Sarah SM2 was very helpful and managed to get the changes made for me Reviewed on: 8th May 2024

I noticed that I’d made a mistake on my policy.

I noticed that I’d made a mistake on my policy. They changed the policy. It was quick and easy Reviewed on: 8th May 2024

Isabella was very helpful in arranging for my car in...

Isabella was very helpful in arranging for my car insurance documents to be uploaded straight away Reviewed on: 30th April 2024

Cost implications were awful but ISABELLA was great.

Whilst I think the address change cost was astronomical and unjust, ISABELLA was kind and helpful. She made the worrying financial element much more palatable. Thank you, Isabella! Reviewed on: 30th April 2024

The agent got it sorted quickly.

Wasn’t able to make a change via the portal but the agent sorted it all for me. Reviewed on: 30th April 2024

ISABELLA WAS GREAT

ISABELLA WAS GREAT HELPING ME SORT OUT CHANGING MY POLICY. SHE GAVE ME ALL THE INFORMATION I NEEDED TO CHANGE THIS Reviewed on: 29th April 2024

Long waiting time for online chat but Isabella was v...

Long waiting time for online chat but Isabella was very helpful and had great customer service! Reviewed on: 29th April 2024

One call need to read the reviews

No human being to discuss a question with . Unable to cancel my renewal via the portal or via the live chat. At least I have been given a number to try to speak to someone - but I honestly think this company should seriously look at the way they communicate with people Reviewed on: 29th April 2024

Esabella was very helpful and quick sorted my problem.

Esabella was very helpful and quick sorted my problem. Reviewed on: 29th April 2024

Isabella was very helpful , sorted out my query imme...

Isabella was very helpful , sorted out my query immediately. Reviewed on: 27th April 2024

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