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One Call Insurance: Car insurance broker reviews

Name: Car insurance broker
Rating: 4.79 (27849 reviews)

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4.79

Based on 27,846 reviews, last reviewed 28th Jul 2026

425800% increase in 5 star reviews

in the past 90 days

2600% increase in 1 star reviews

in the past 90 days

90%

Latest highest rating:

5

PS1 was great. PS1 was great. Really smooth & quick service Reviewed on: 28th July 2026

Latest lowest rating:

1

In the event of a claim Happy to take your money but terrible in the event of an incident. They claim to act on ‘your’ behalf but are a 3rd party outfit that are Claim Handle... Read more Reviewed on: 21st July 2026

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About this product

One Call Insurance provide a full range of policies for all types of vehicles including standard motors, classic and specialist cars.

They also have a range of other policies including pay as you drive, temporary cover, young driver and learner driver insurance.

One Call Insurance car insurance reviews help you find out what it’s really like to be a customer. If you’ve used One Call Insurance before, leave a review and share your experience.

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One Call Insurance Car insurance broker reviews (27849)

Scam

Got insurance with one call found out that I had pay as.you drive which I did not know about.when I tried to cancel on live chat 2 day after I took out the insurance they were very rude and told me to get off the.chat line. Tried to get on to the customer portal but I dont.think it exists and no phone.number to speak to anyone beware of this company I have be.trying from the 6th of.October to cancel my.policy which i took out on the 4 th of October now I have taken advice Reviewed on: 19th October 2023

very helpful

would like to thank one call for my quote car insurance i was getting run around added extras with other insurane .one call took me through every thing and in 20 mins was all sorted 5 stars from me very well done and thank you Reviewed on: 18th October 2023

Scam with high renewal prices

Scam with High renewal prices to get you to "negotiate" a better deal I am surprised to see people giving 5 stars for a service that is designed to fool people into paying an expensive renewal. My renewal came last week and was almost double in price. I tried to cancel auto renewal but there is no way to do that unless you chat to an agent. I work long hours to had to stop in the middle of a work day to join this chat, which had a waiting time of over 30 min. I then said I wanted to cancel my renewal and immediately was given a price that was almost 200 pounds below the one they had emailed me.about. I didn't even say I wanted to discuss prices. The system is made in a way that is difficult and time consuming for people to cancel their renewal and I am positive that a lot of people end up taking the high price renewal because they don't have the time or patience to go through all the hidden links to start the chat with an operator. Why didn't you give me the low price to begin with? Then they asked me if I had had a lower quote and by which company. That's none of your business if your quotes are then going to depend on that too. Give people a fair price and stop trying to fool people into taking an expensive renewal. I am surprised by how many people have fallen in this basic strategy and then came here to give 5 star reviews because they had lowered their renewal! Of.course they did, it was overly expensive to begin with!!!! Reviewed on: 18th October 2023

They are called one call insurance because one call is all you've ever get

Steer clear, they take your money and then you'll never here from them again. Portal doesnt work properly, 'live chat' doesnt exist. Reviewed on: 17th October 2023

Good value car insurance

Reasonably priced and easy to maintain online. Reviewed on: 17th October 2023

Great service and value

I’ve been using One Call for a number of years for my Car insurance Unbeatable quotes Better than comparison web sites Very helpful service and Highly recommend Reviewed on: 17th October 2023

Best price and good customer support

Arranged my insurance with One Call after my previous insurance company increased my premium by a large amount. I had a query regarding business use before I purchased and received a very quick and helpful response. Reviewed on: 16th October 2023

Easily the best value for low-mileage drivers

Saved me over £150 a year, and I kept my 5 year's NCB Reviewed on: 16th October 2023

Always helpful

Never had any problem contacting them Reviewed on: 16th October 2023

Good Value

One Call provides value for money motor cover. I have yet to find out how they deal with claims and hope I never have to! Reviewed on: 16th October 2023

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