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One Call Insurance: Car insurance broker reviews

4.86
Based on 23,131 reviews, last reviewed 21st Feb 2026
98% decrease in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
89%
See only 4 star reviews
8%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
2%

Latest highest rating:

5

Great service. Great service. Good price. Overall happy Reviewed on: 21st February 2026
Ant's avatar
Ant

Latest lowest rating:

1

One Call is all you get when you make a Claim Ok until you make a claim, No Communication just on line Chat. When my car was recently written off by a Third Party I only had one phone call from th... Read more Reviewed on: 10th October 2025
Andrew E's avatar
Andrew E

About this product

One Call Insurance provide a full range of policies for all types of vehicles including standard motors, classic and specialist cars.

They also have a range of other policies including pay as you drive, temporary cover, young driver and learner driver insurance.

One Call Insurance car insurance reviews help you find out what it’s really like to be a customer. If you’ve used One Call Insurance before, leave a review and share your experience.

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One Call Insurance Car insurance broker reviews (23131)

Happy

5
Was very easy to arrange in line and happy with the service . Reviewed on: 7th October 2021

Best car insurance

5
Easy to navigate their web page for online insurance, great customer service when answering questions, easy as 123 to set up and best of all, the cost of car insurance Reviewed on: 7th October 2021

Great value

5
Great value insurance and a smart website…..what more could you want? Reviewed on: 7th October 2021

Very friendly and polite manner with the person on the other end of the phone

5
Searching for very competitive insurance, I decided on one call because no other company could beat it. Reviewed on: 7th October 2021

Excellent service

5
Easy set up and communication. Excellent value for money! Reviewed on: 7th October 2021

Fantastic renewal price

5
Had to stop car insurance as I was in between cars. You were fantastic about sending my.no claims bonus and in fact when I bought a new car you were still the best deal so thank you Reviewed on: 7th October 2021

Easy, polite, hassle free

5
I took insurance out with with one call insurance, very straight forward, give my details have me a very good price, took out the policy had to change a detail after the policy was taken out and I didn’t get charged as they understood that circumstance can change. Fantastic phone manner with the 2 people that I have spoken too, very pleased Reviewed on: 7th October 2021

Worth every penny

5
The person I spoke to on the phone was very helpful and friendly got me the best deal that could Reviewed on: 7th October 2021

Really rude and unhelpful

1
Just can’t wait to leave them - thanks for the opportunity to share their total lack of communication and ability to listen and answer direct questions. Please don’t insure with them. Reviewed on: 7th October 2021

Always ready to help

5
When we got another car they were quick and efficient to get us insurance. When we had accident, again quick and efficient. When we sold our car, guess what? Quick and efficient. Always customer focused and helpful. I wish everyone and everything was that easy. Reviewed on: 7th October 2021

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