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One Call Insurance: Car insurance broker reviews

Name: Car insurance broker
Rating: 4.79 (23132 reviews)

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4.79

Based on 23,132 reviews, last reviewed 19th Jun 2026

100% decrease in 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

90%

Latest highest rating:

5

Great service. Great service. Good price. Overall happy Reviewed on: 21st February 2026

Latest lowest rating:

1

Poor customer service and Lack of empathty for customer I am writing to provide feedback regarding the service I received from a One Call agent (TW5) following a motoring incident on Thursday 18th June 2026... Read more Reviewed on: 19th June 2026

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About this product

One Call Insurance provide a full range of policies for all types of vehicles including standard motors, classic and specialist cars.

They also have a range of other policies including pay as you drive, temporary cover, young driver and learner driver insurance.

One Call Insurance car insurance reviews help you find out what it’s really like to be a customer. If you’ve used One Call Insurance before, leave a review and share your experience.

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One Call Insurance Car insurance broker reviews (23132)

One Call one stop

When dealing with One Call they are always professional, helpful and easy to contact. Their website and online insurance information is easy to access and the system easy to use. Reviewed on: 8th October 2025

Excellent customer contact

Very easy to contact and talk to a person straight away. Reviewed on: 8th October 2025

very good service and value, very satisfied

very good service and value, very satisfied Reviewed on: 8th October 2025

Changing vehicles

Had a pleasant experience with there online chat, as I was changing vehicle over. But as I was not picking my new vehicle up till a week Monday and had put my old vehicles private plate on retention. It would not allow me to change the number plate back over which seemed very strange. Anyway the chat advisor assured me that I was still full covered on my old car even though the private plate was still on the old car un till Monday when I changed the vehicles over. So, all in all a good experience. Reviewed on: 8th October 2025

Great overall experience, very helpful staff, compet...

Great overall experience, very helpful staff, competitive pricing Reviewed on: 8th October 2025

Always helpful and professional.

Always helpful and professional. Reviewed on: 8th October 2025

Everything was simple and straightforward.

Everything was simple and straightforward. I didn't encounter any issues when I was purchasing the product online Reviewed on: 8th October 2025

Excellent staff

Excellent staff sort you a good deal with your car insurance no hassle always try there hardest to get best deal going Reviewed on: 8th October 2025

Great advice regarding type of cover we needed.

Great advice regarding type of cover we needed. When needed help/advice from customer services the support was fast and spot on. The price of insurance was lower than any other similar quotes not offering pay as you drive which is ideal for us as low mileage users. Reviewed on: 8th October 2025

Excellent A-plus

They keep you informed and are quick to respond and help Reviewed on: 8th October 2025

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