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One Call Insurance: Car insurance broker reviews

Name: Car insurance broker
Rating: 4.80 (31258 reviews)

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4.80

Based on 31,257 reviews, last reviewed 1st Oct 2026

743300% increase in 5 star reviews

in the past 90 days

4000% increase in 1 star reviews

in the past 90 days

90%

Latest highest rating:

5

Providing good service Providing a good and reliable service and pleasingly they do not pester with sales e-mails. Reviewed on: 1st October 2026

Latest lowest rating:

1

Unhelpful call centre operators who work from a script. Unhelpful call centre operators. No updates. very very slow to get anything done. It took weeks and weeks to get a curtesy car. I spent hours and hour... Read more Reviewed on: 29th September 2026

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About this product

One Call Insurance provide a full range of policies for all types of vehicles including standard motors, classic and specialist cars.

They also have a range of other policies including pay as you drive, temporary cover, young driver and learner driver insurance.

One Call Insurance car insurance reviews help you find out what it’s really like to be a customer. If you’ve used One Call Insurance before, leave a review and share your experience.

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One Call Insurance Car insurance broker reviews (31258)

Resolve all issues.

Resolve all issues. Glad to help. Nothing is a problem. Reviewed on: 9th October 2024

excellent help from the live chat agent really happy...

excellent help from the live chat agent really happy with her fast approach Reviewed on: 9th October 2024

One Call Insurance Review

I recently made a claim with One Call Insurance after an accident and was thoroughly impressed. They quickly arranged a replacement car, which I received within a day, allowing me to carry on with my routine without disruption. Their handling of the repairs was equally efficient. They coordinated everything with the garage, keeping me updated throughout the process. The repairs were completed to a high standard, and my car was returned in excellent condition. The service was smooth, fast, and hassle-free, with a friendly and helpful team. Highly recommend for their speed, communication, and customer care. Reviewed on: 9th October 2024

I have always found One Call a fair & helpful company.

I have always found One Call a fair & helpful company. Staff are knowledgeable & quick to deal with requests Reviewed on: 9th October 2024

excellent all round service ..

Always receive professional courteous service regarding all enquiries etc Reviewed on: 9th October 2024

The Chat function

The Chat function was a fast and efficient way of getting the information i needed. Reviewed on: 9th October 2024

cheap and easy to Best customer care services...

cheap and easy to Best customer care services Reviewed on: 9th October 2024

Change of details for car insurance

It is impossible to submit multiple changes for different starting dates following a car purchase (private reg included), therefore a chat with an adviser is necessary. I feel a call would be quicker. Still the charges are outrageous. Reviewed on: 9th October 2024

RECOMMEMD

i had no problem with this insurance Reviewed on: 9th October 2024

Value for money.

Value for money. Helpful staff. Would definitely recommend. Reviewed on: 9th October 2024

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