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One Call Insurance: Car insurance broker reviews

Name: Car insurance broker
Rating: 4.79 (23132 reviews)

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4.79

Based on 23,132 reviews, last reviewed 19th Jun 2026

100% decrease in 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

90%

Latest highest rating:

5

Great service. Great service. Good price. Overall happy Reviewed on: 21st February 2026

Latest lowest rating:

1

Poor customer service and Lack of empathty for customer I am writing to provide feedback regarding the service I received from a One Call agent (TW5) following a motoring incident on Thursday 18th June 2026... Read more Reviewed on: 19th June 2026

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About this product

One Call Insurance provide a full range of policies for all types of vehicles including standard motors, classic and specialist cars.

They also have a range of other policies including pay as you drive, temporary cover, young driver and learner driver insurance.

One Call Insurance car insurance reviews help you find out what it’s really like to be a customer. If you’ve used One Call Insurance before, leave a review and share your experience.

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One Call Insurance Car insurance broker reviews (23132)

simple process, easy to use portal.

simple process, easy to use portal. good value and very professional service. highly reccomended. have been with onecall for the last 3yrs now. Reviewed on: 8th October 2025

Very helpful

Agent have always been very helpful Reviewed on: 8th October 2025

Best car insurance

A very good insurer for my car. Customer service is always helpful. I feel safe with them. Thank you. Reviewed on: 8th October 2025

Excellent service.

Contact with a person on the phone. Reviewed on: 8th October 2025

Prompt replies to enquiries.

Prompt replies to enquiries. Very knowledgeable & friendly staff. Reviewed on: 8th October 2025

Being elderly caller was very patient and explained...

Being elderly caller was very patient and explained things clearly and made sure I fully understood the insurance product I was buying , excellent customer service from start of the call to the end of call , the call handler was an asset to the company and had been well trained in customer service outstanding. Reviewed on: 8th October 2025

Portal difficulty

I’ve not made a claim so can not comment- very hard to get through portal!! Reviewed on: 8th October 2025

Good value broker

Found via price comparison website, best value broker for me. Easy to set up insurance and no issues, easy to contact to make changes to policy Reviewed on: 8th October 2025

I have renewed my annual insurance and my choice was...

I have renewed my annual insurance and my choice was based on a reasonable quotation and good service. Reviewed on: 8th October 2025

Insured my BMW with one call was the best quote arou...

Insured my BMW with one call was the best quote around by a long way Reviewed on: 8th October 2025

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