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One Call Insurance: Car insurance broker reviews

4.86
Based on 23,131 reviews, last reviewed 21st Feb 2026
99% decrease in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
89%
See only 4 star reviews
8%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
2%

Latest highest rating:

5

Great service. Great service. Good price. Overall happy Reviewed on: 21st February 2026
Ant's avatar
Ant

Latest lowest rating:

1

One Call is all you get when you make a Claim Ok until you make a claim, No Communication just on line Chat. When my car was recently written off by a Third Party I only had one phone call from th... Read more Reviewed on: 10th October 2025
Andrew E's avatar
Andrew E

About this product

One Call Insurance provide a full range of policies for all types of vehicles including standard motors, classic and specialist cars.

They also have a range of other policies including pay as you drive, temporary cover, young driver and learner driver insurance.

One Call Insurance car insurance reviews help you find out what it’s really like to be a customer. If you’ve used One Call Insurance before, leave a review and share your experience.

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One Call Insurance Car insurance broker reviews (23131)

No nonsense insurance

5
I find the service first class, no hassle and very responsive. The staff are always very friendly and helpful and will do their best to help you with your emergency situation. The monthly rolling contact means that I can cancel at any time without any hassle. Just perfect for me. Reviewed on: 1st October 2021

excellent service

5
Very helpful customer services , especially online chat Reviewed on: 1st October 2021

Car & house insurance

5
I have always had excellent and reliable service Reviewed on: 1st October 2021

Price and service top class

5
Renewed my car insurance despite initially being offered cover at a higher price. Dealt online via "chat" and ended up with much better deal. Worth the effort. Reviewed on: 1st October 2021

Awesome car insurer

5
Very professional customer service. They go above and beyond to find you the best quote. Reviewed on: 1st October 2021

No hassle car insurance

5
Had to insure a new car and transferred from old to new and was so easy thank you one call Reviewed on: 1st October 2021

Hit and run

5
I had hit and run I phoned one call explained what had happened and within a few days my car was at the garage being repaired. Reviewed on: 1st October 2021

Customer orientation

5
Phoned with a query on my policy, very quick with the answer, clear, concise and understanding. No question was an conundrum! Reviewed on: 1st October 2021

Excellent service and price

5
I've never had a problem with One Call Insurance or their very reasonable price. Most things can be done on their web site without the need to speak to an agent, but when you do, calls are answered promptly. Unlike other companies, who shall remain nameless. Also the prices are the same on price comparison web sites as they are on the company web site. Reviewed on: 1st October 2021

Outstanding Service

5
Can not recommend one call insurance enough after my accident, they took care of everything from start to finish and kept me informed of everything that was happening in a timely manner, car was returned in pristine condition and didn't look as though it had been in an accident Christopher O'Rourke Reviewed on: 1st October 2021

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