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One Call Insurance: Car insurance broker reviews

Name: Car insurance broker
Rating: 4.80 (31307 reviews)

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4.80

Based on 31,307 reviews, last reviewed 6th Oct 2026

17% increase in 5 star reviews

in the past 90 days

39% increase in 1 star reviews

in the past 90 days

90%

Latest highest rating:

5

Support and knowledge in staff very helpful Support and knowledge in staff very helpful Reviewed on: 6th October 2026

Latest lowest rating:

1

Car repair through one call workhop... Car insurance repair through one call’s own workshop and they have had my vehicle six weeks and advised that it will be another 10 to 14 days before r... Read more Reviewed on: 1st October 2026

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About this product

One Call Insurance provide a full range of policies for all types of vehicles including standard motors, classic and specialist cars.

They also have a range of other policies including pay as you drive, temporary cover, young driver and learner driver insurance.

One Call Insurance car insurance reviews help you find out what it’s really like to be a customer. If you’ve used One Call Insurance before, leave a review and share your experience.

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One Call Insurance Car insurance broker reviews (31307)

Customer service

I’m a traditionalist who would like to speak to a human customer advisor when wanting to change my insurance policies. Making changes online isn’t my preference, but the systems have nevertheless catered for my needs. Reviewed on: 24th September 2024

Good price for my car insurance renewal including br...

Good price for my car insurance renewal including breakdown cover. Documents easily available online for things like resident parking renewals where insurance proof is required etc. Many thanks. Reviewed on: 24th September 2024

No fault insurance claim took 18 mths to resolve

My no fault insurance claim took 18 months to get my excess back and a car quote for my newly passed teenage son was over £5000 which I eventually got for £2000 so would not recommend for that service Reviewed on: 24th September 2024

It’s good services just take much time if enquire an...

It’s good services just take much time if enquire and rest is nice responses. Reviewed on: 24th September 2024

Smooth and easy to set up all your car insurance...

Smooth and easy to set up all your car insurance needs Reviewed on: 24th September 2024

One insurance customer service s so helpful when yo...

One insurance customer service is so helpful when you present your issues and they are prompt to either call or text you for the answers they polite with you no matter how much you you present to them. I will highly recommend any of my friends and family too take up any kind of insurance with them reason they will not be disappointed j Reviewed on: 24th September 2024

good customer service and affordable product

good customer service and affordable product Reviewed on: 24th September 2024

I have been with One Call Insurance for years.

I have been with One Call Insurance for years. Insuring both cars and home. Excellent service with any of my issues. I have had 2 claims over the years and and both were dealt with very efficiently. That's why I have remained a loyal customer Reviewed on: 24th September 2024

Keeps me informed of products Prices are acceptabl...

Keeps me informed of products Prices are acceptable with no sudden jumps to renew Reviewed on: 24th September 2024

Good company

Been with them awhile , and when called on to help with claim , made sure we had a car on hire after accident at no cost , which was made harder as partner had just got his licence back , and there was no major increase in price after Reviewed on: 24th September 2024

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