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One Call Insurance: Car insurance broker reviews

4.79
Based on 23,132 reviews, last reviewed 19th Jun 2026
100% decrease in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
90%
See only 4 star reviews
8%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
2%

Latest highest rating:

5

Great service. Great service. Good price. Overall happy Reviewed on: 21st February 2026
Ant's avatar
Ant

Latest lowest rating:

1

Poor customer service and Lack of empathty for customer I am writing to provide feedback regarding the service I received from a One Call agent (TW5) following a motoring incident on Thursday 18th June 2026... Read more Reviewed on: 19th June 2026
Steven Dunn's avatar
Steven Dunn

About this product

One Call Insurance provide a full range of policies for all types of vehicles including standard motors, classic and specialist cars.

They also have a range of other policies including pay as you drive, temporary cover, young driver and learner driver insurance.

One Call Insurance car insurance reviews help you find out what it’s really like to be a customer. If you’ve used One Call Insurance before, leave a review and share your experience.

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One Call Insurance Car insurance broker reviews (23132)

Great customer service, competitive pricing

5
When my renewal was due, I found a more competitive quote. I called One Call and the advisor was extremely helpful in finding a price that I was very happy with. He was friendly and professional and took the time to explain everything thoroughly. Reviewed on: 8th October 2025

One Call was highly recommended and very easy to sig...

5
One Call was highly recommended and very easy to sign up to plus affordable monthly direct debit payments. Reviewed on: 8th October 2025

Great cover for a really great price

5
Great cover for a really great price Reviewed on: 8th October 2025

Car insurance, monthly DD with breakdown cover.

5
Car insurance was cheaper for a regular policy, paid by monthly DD instead of pay as you drive with a black box. I think people would drive to the speed limit if PAYD was cheaper and most people had it. I go for the cheapest. I used breakdown cover in May via an app. I had good service. Reviewed on: 7th October 2025

Great customer service and easy access to all docume...

5
Great customer service and easy access to all documents. Online portal is easy and friendly to use. Reviewed on: 7th October 2025

Value for money, easy and trustworthy.

5
Value for money, easy and trustworthy. Reviewed on: 7th October 2025

Decent renewal price on my car insurance

4
Decent renewal price on my car insurance, which I renewed as they could match a cheaper option I found elsewhere. Helpful customer service and online portal - thanks! Reviewed on: 7th October 2025

Overall a good experience with one call, but not had...

5
Overall a good experience with one call, but not had to use them. Reviewed on: 7th October 2025

Agent got me a better deal than the renewal quote

5
Agent got me a better deal than the renewal quote Reviewed on: 7th October 2025

Good value on car insurance after my previous insure...

4
Good value on car insurance after my previous insurers couldn't give me a good quote Reviewed on: 7th October 2025

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