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One Call Insurance: Car insurance broker reviews

4.79
Based on 23,132 reviews, last reviewed 19th Jun 2026
100% decrease in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
90%
See only 4 star reviews
8%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
2%

Latest highest rating:

5

Great service. Great service. Good price. Overall happy Reviewed on: 21st February 2026
Ant's avatar
Ant

Latest lowest rating:

1

Poor customer service and Lack of empathty for customer I am writing to provide feedback regarding the service I received from a One Call agent (TW5) following a motoring incident on Thursday 18th June 2026... Read more Reviewed on: 19th June 2026
Steven Dunn's avatar
Steven Dunn

About this product

One Call Insurance provide a full range of policies for all types of vehicles including standard motors, classic and specialist cars.

They also have a range of other policies including pay as you drive, temporary cover, young driver and learner driver insurance.

One Call Insurance car insurance reviews help you find out what it’s really like to be a customer. If you’ve used One Call Insurance before, leave a review and share your experience.

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One Call Insurance Car insurance broker reviews (23132)

Accident claim

1
Had an accident and after they asked for informations about what happened etc then nothing! No recovery car(as they told me to)no claim no repair, nothing! I'm do disappointed of how they handle my issue!! Reviewed on: 15th September 2021

Mrs Tescu

5
Good experience, good communication, reliable and value for money Reviewed on: 15th September 2021

Fantastic

5
Fantastic customer service and always deal with any issue that is needed swiftly and efficiently Reviewed on: 15th September 2021

Great all round product

5
Competitive prices, a good website, great customer service. Never had any issues. Don't hike the prices year on year. A genuinely good company. Reviewed on: 15th September 2021

One call insurance is all you need

5
I have been with One call insurance for over 7 years .. so far they have always given me the best rates and flexible payment method . Customer service are always friendly and happy to help. Would definitely recommend this company to fry and family. Reviewed on: 15th September 2021

Policy arrange

5
So easy to arrange policy and everything I wanted at a very reasonable price Reviewed on: 15th September 2021

Excellent provider with Top class customer service

5
Very efficient team members who are caring, easy to talk to and show compassion in difficult some circumstances Reviewed on: 15th September 2021

So helpful and easy to set up

5
Very reliable and so easy to set up perfect for first time insurance Reviewed on: 15th September 2021

A great no nonsense company with a simple and easy to use system online, giving you access to the important documents you need whenever you need them. Highly recommended.

5
I just find One Call to be a very user friendly company. No jargon, just good service. Reviewed on: 15th September 2021

First Time Insurance

4
Was looking for insurance on my first little run around car. Although I have been passed a few years, have motorplus and am over 25 my insurance was still high because of the residential area where I live. One Call provided me an excellent quote without a blackbox and simple process. I am now frequently on the road thank you! Reviewed on: 15th September 2021

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