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One Call Insurance: Car insurance broker reviews

Name: Car insurance broker
Rating: 4.79 (23132 reviews)

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4.79

Based on 23,132 reviews, last reviewed 19th Jun 2026

100% decrease in 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

90%

Latest highest rating:

5

Great service. Great service. Good price. Overall happy Reviewed on: 21st February 2026

Latest lowest rating:

1

Poor customer service and Lack of empathty for customer I am writing to provide feedback regarding the service I received from a One Call agent (TW5) following a motoring incident on Thursday 18th June 2026... Read more Reviewed on: 19th June 2026

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About this product

One Call Insurance provide a full range of policies for all types of vehicles including standard motors, classic and specialist cars.

They also have a range of other policies including pay as you drive, temporary cover, young driver and learner driver insurance.

One Call Insurance car insurance reviews help you find out what it’s really like to be a customer. If you’ve used One Call Insurance before, leave a review and share your experience.

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One Call Insurance Car insurance broker reviews (23132)

A brilliant insurance company who offer an exceptional service

I joined one call insurance at a time when I'd decided to switch insurance companies. My last provider was appalling. Joining them was extremely simple and straightforward. I have had no issues since. Wouldn't think twice about recommending them Reviewed on: 15th September 2021

Value for money

Fast friendly service who help with all questions and concerns with very very very friendly expert staff Reviewed on: 15th September 2021

Fantastic company

Very pleased with the professionalism shown and the swiftness in which any contact is dealt with. Its a great peace of mind knowing your looked after on the road. Well done One Call Reviewed on: 15th September 2021

The best , from all wich i have !

Is simple , they are prompt , simple and the good " car insurance " ... im happy with them ( one call ) Reviewed on: 15th September 2021

Great company

Very helpful and safe to deal with thanks Reviewed on: 15th September 2021

Very good

Rates were better than anyone elses, documents were issued promptly and an amendment I needed to make was done quickly and efficiently. My only gripe would be that you cannot contact them by phone, they have NO phone number! Reviewed on: 15th September 2021

Really good customer service and easy to use website. No ridiculous prices!

As a young adult, this insurance was affordable and much better than it's competitors. I got a new car during the middle of my yearly insurance, and the website was very easy to navigate and to change what was needed. The customer service has been very good, and I would recommend to my friends. Reviewed on: 15th September 2021

Simpliistic Service

One Call Insurance policies are written so clear and concise that is easy to understand, making a caim easy which cuts out quibbling as you get with many other companies. Reviewed on: 15th September 2021

One of the BEST

SENSIBLE PREMIUMS, GOOD OVERALL COVER, EASY TO CONTACT AND A PLEASURE TO DEAL WITH. Reviewed on: 15th September 2021

Good value insurance

Easy online experience. Not the cheapest but the best value when all considered. Reviewed on: 15th September 2021

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