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One Call Insurance: Car insurance broker reviews

Name: Car insurance broker
Rating: 4.79 (23132 reviews)

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4.79

Based on 23,132 reviews, last reviewed 19th Jun 2026

100% decrease in 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

90%

Latest highest rating:

5

Great service. Great service. Good price. Overall happy Reviewed on: 21st February 2026

Latest lowest rating:

1

Poor customer service and Lack of empathty for customer I am writing to provide feedback regarding the service I received from a One Call agent (TW5) following a motoring incident on Thursday 18th June 2026... Read more Reviewed on: 19th June 2026

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About this product

One Call Insurance provide a full range of policies for all types of vehicles including standard motors, classic and specialist cars.

They also have a range of other policies including pay as you drive, temporary cover, young driver and learner driver insurance.

One Call Insurance car insurance reviews help you find out what it’s really like to be a customer. If you’ve used One Call Insurance before, leave a review and share your experience.

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One Call Insurance Car insurance broker reviews (23132)

Good alround no issues and great customer service

I have had no major issues and although only contactable on line fairly straightforward to use and prompt responses and kept up to date on every step Reviewed on: 15th September 2021

So helpful

My car was written off by a drunk driver late one night. By 10.30 the next morning, I had a brand new top of the range courtesy car to use. My claim was handled by the most helpful of One Call staff and settled to my complete satisfaction. All started as they say with One Call ! Reviewed on: 15th September 2021

So helpful and understanding

Had quite a bit of comms with OneCall, and renewed my policy once with them and certainly will do again. Although striking me as a small and unknown company first, they certainly did not disappoint and have been brilliant so far. Highly recommend!! Reviewed on: 15th September 2021

Always there

Any query they are quick with solutions. I have been with them for a few years excellent service Reviewed on: 15th September 2021

Simply The Best

Always there and extremely helpful and friendly,with great offers and also very easy to reach. Reviewed on: 15th September 2021

So easy

It’s so nice to have everything in one package included breakdown cover,I searched the comparison sites and couldn’t find anything comparable at their price, I wouldn’t definitely recommend and will renew. Reviewed on: 15th September 2021

Quick and hassle free

The quickest and easiest insurance company I've ever dealt with Reviewed on: 15th September 2021

No issues

No issues, not had a reason to call. Reviewed on: 15th September 2021

Brilliant service

When my car was written off, the claim was completed quickly, and efficiently, with no quibbles. Reviewed on: 15th September 2021

Car insurance

Easy to organise, good price and efficient service Reviewed on: 15th September 2021

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