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One Call Insurance: Car insurance broker reviews

Name: Car insurance broker
Rating: 4.79 (23132 reviews)

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4.79

Based on 23,132 reviews, last reviewed 19th Jun 2026

100% decrease in 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

90%

Latest highest rating:

5

Great service. Great service. Good price. Overall happy Reviewed on: 21st February 2026

Latest lowest rating:

1

Poor customer service and Lack of empathty for customer I am writing to provide feedback regarding the service I received from a One Call agent (TW5) following a motoring incident on Thursday 18th June 2026... Read more Reviewed on: 19th June 2026

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About this product

One Call Insurance provide a full range of policies for all types of vehicles including standard motors, classic and specialist cars.

They also have a range of other policies including pay as you drive, temporary cover, young driver and learner driver insurance.

One Call Insurance car insurance reviews help you find out what it’s really like to be a customer. If you’ve used One Call Insurance before, leave a review and share your experience.

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One Call Insurance Car insurance broker reviews (23132)

Very good insurance company

I'm with this company long time really enjoying Reviewed on: 15th September 2021

Easy and great customer service

First time making a claim and it was really easy, way easier than expected and the customer service was great! Reviewed on: 14th September 2021

Reliable affordable friendly service

Always very friendly when you need to contact them and try to resolve any problems you have as hassle free as possible. Always affordable and offer great deals on other covers within the company highly recommend to freinds and family Reviewed on: 14th September 2021

One call car insurance

I have been lucky I have not claimed has of yet so cannot comment on the service you get if the unfortunate happens. But the level of cover and the ease of renewal is great, nice and easy. And you get it at a very reasonable price to. I am one happy customer. Also the renewal quotes you get are spot on and they don't try and increase premiums to shock you like other company's do. So If one call keeps the cover they offer and the service I for one am staying put. Reviewed on: 14th September 2021

I will recommend my friends about the insurance

This insurance company is reliable and efficient. Remi d people in advance about their payments. Reviewed on: 14th September 2021

Fast, efficient & great prices

I found one call insurance was quick to arrange cover with efficiency & a a very competitive price but with great benefits, I would highly recommend anyone. Reviewed on: 14th September 2021

Competative

Everything explained so well on line Reviewed on: 14th September 2021

Grossly disappointing service

Can’t speak to a real human person! It’s all virtual chat etc. Once they have your money you’re sunk! No refunds!!! Reviewed on: 14th September 2021

Excellent service

One Call Insurance provide you with insurance cover which represents very good value for your money. They offer a professional and friendly service and setting up your policy is straight forward and simple. Reviewed on: 14th September 2021

No fuss, great customer service

Feels like a company who want to do their best and please their customers. They check in and aren’t just a faceless screen. Excellent quite and would be extremely happy to continue with them as my insurance provider. Reviewed on: 14th September 2021

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