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One Call Insurance: Car insurance broker reviews

4.86
Based on 23,131 reviews, last reviewed 21st Feb 2026
94% decrease in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
89%
See only 4 star reviews
8%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
2%

Latest highest rating:

5

Great service. Great service. Good price. Overall happy Reviewed on: 21st February 2026
Ant's avatar
Ant

Latest lowest rating:

1

One Call is all you get when you make a Claim Ok until you make a claim, No Communication just on line Chat. When my car was recently written off by a Third Party I only had one phone call from th... Read more Reviewed on: 10th October 2025
Andrew E's avatar
Andrew E

About this product

One Call Insurance provide a full range of policies for all types of vehicles including standard motors, classic and specialist cars.

They also have a range of other policies including pay as you drive, temporary cover, young driver and learner driver insurance.

One Call Insurance car insurance reviews help you find out what it’s really like to be a customer. If you’ve used One Call Insurance before, leave a review and share your experience.

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One Call Insurance Car insurance broker reviews (23131)

A * service

5
100% customer satisfaction, 24 hrs 7 days to contactable and hassle free Reviewed on: 14th September 2021

Great portal

5
The portal is open over a good time span which enabled me to deal with a concern promptly - reducing my worry. One Call communicates well by all means so give them a go they'll help you smile. Reviewed on: 14th September 2021

Amazing customer service

5
Very good customer service find the best insurance renewal Reviewed on: 14th September 2021

Does what it says on the tin!

5
Competitive no nonsense insurance, perfect for anyone who wants a comprehensive and tailor made policy to fit your needs! Reviewed on: 14th September 2021

a good company all around

5
been using one call for many years Reviewed on: 14th September 2021

Good customer service

5
Good customer service and appreciate the direct debit reminders - very helpful. Reviewed on: 14th September 2021

Happy Customer for 8yrs

5
Always low renewal price even with brake down cover included on the policy. Reviewed on: 14th September 2021

Professional

4
Been with One Call for 7 months and no issues so far. Portal is professional. Reviewed on: 14th September 2021

Even Covid didn't stop them .

5
Had my car reversed into, as this was the first accident in my driving history I was unsure of how to claim. One Call dealt with everything, a hire car my own car picked up and taken for repair. As this was during the first wave of Covid it took a couple of weeks but I was very impressed with the service I received. I would highly recommend this company. Reviewed on: 14th September 2021

Great value

5
This is the only insurance I will ever use great value been with one call for many years they are always helpful both my cars are insurance by them would recommend them 100% Reviewed on: 14th September 2021

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