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One Call Insurance: Car insurance broker reviews

Name: Car insurance broker
Rating: 4.79 (23132 reviews)

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4.79

Based on 23,132 reviews, last reviewed 19th Jun 2026

100% decrease in 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

90%

Latest highest rating:

5

Great service. Great service. Good price. Overall happy Reviewed on: 21st February 2026

Latest lowest rating:

1

Poor customer service and Lack of empathty for customer I am writing to provide feedback regarding the service I received from a One Call agent (TW5) following a motoring incident on Thursday 18th June 2026... Read more Reviewed on: 19th June 2026

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About this product

One Call Insurance provide a full range of policies for all types of vehicles including standard motors, classic and specialist cars.

They also have a range of other policies including pay as you drive, temporary cover, young driver and learner driver insurance.

One Call Insurance car insurance reviews help you find out what it’s really like to be a customer. If you’ve used One Call Insurance before, leave a review and share your experience.

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One Call Insurance Car insurance broker reviews (23132)

Friendly, professional and great value

Such great value car insurance that my husband uses you too . Really great company and exceptional cover. Reviewed on: 14th September 2021

A * service

100% customer satisfaction, 24 hrs 7 days to contactable and hassle free Reviewed on: 14th September 2021

Great portal

The portal is open over a good time span which enabled me to deal with a concern promptly - reducing my worry. One Call communicates well by all means so give them a go they'll help you smile. Reviewed on: 14th September 2021

Amazing customer service

Very good customer service find the best insurance renewal Reviewed on: 14th September 2021

Does what it says on the tin!

Competitive no nonsense insurance, perfect for anyone who wants a comprehensive and tailor made policy to fit your needs! Reviewed on: 14th September 2021

a good company all around

been using one call for many years Reviewed on: 14th September 2021

Good customer service

Good customer service and appreciate the direct debit reminders - very helpful. Reviewed on: 14th September 2021

Happy Customer for 8yrs

Always low renewal price even with brake down cover included on the policy. Reviewed on: 14th September 2021

Professional

Been with One Call for 7 months and no issues so far. Portal is professional. Reviewed on: 14th September 2021

Even Covid didn't stop them .

Had my car reversed into, as this was the first accident in my driving history I was unsure of how to claim. One Call dealt with everything, a hire car my own car picked up and taken for repair. As this was during the first wave of Covid it took a couple of weeks but I was very impressed with the service I received. I would highly recommend this company. Reviewed on: 14th September 2021

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