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One Call Insurance: Car insurance broker reviews

4.79
Based on 23,132 reviews, last reviewed 19th Jun 2026
100% decrease in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
90%
See only 4 star reviews
8%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
2%

Latest highest rating:

5

Great service. Great service. Good price. Overall happy Reviewed on: 21st February 2026
Ant's avatar
Ant

Latest lowest rating:

1

Poor customer service and Lack of empathty for customer I am writing to provide feedback regarding the service I received from a One Call agent (TW5) following a motoring incident on Thursday 18th June 2026... Read more Reviewed on: 19th June 2026
Steven Dunn's avatar
Steven Dunn

About this product

One Call Insurance provide a full range of policies for all types of vehicles including standard motors, classic and specialist cars.

They also have a range of other policies including pay as you drive, temporary cover, young driver and learner driver insurance.

One Call Insurance car insurance reviews help you find out what it’s really like to be a customer. If you’ve used One Call Insurance before, leave a review and share your experience.

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One Call Insurance Car insurance broker reviews (23132)

I bought a new ( to me) car and was advised that One...

5
I bought a new ( to me) car and was advised that One Call insurance was good value. I arranged the cover over the phone and have had no problems so far. Reviewed on: 7th October 2025

Communication has always been excellent

5
They have been really good, communication have always been excellent Reviewed on: 7th October 2025

We have not experienced any issues or problems.

5
We have not experienced any issues or problems. Reviewed on: 7th October 2025

MY FAVOURITE INSURANCE CO

5
I have always found One Call very helpful, especially professional and always ready and supportive whenever I contacted them for advice. Reviewed on: 7th October 2025

Express recovery

5
Car broke down on motorway. They got a tow vehicle to me within the hr and back home safe and sound. Recovery driver where chatty and very polite offered me a drink etc. Reviewed on: 7th October 2025

One Call Insurance

5
Hastle free and do not send too many emails like others. used breakdown cover included in my policy and it was a very smooth process, no issues etc... Reviewed on: 7th October 2025

Easy to insure and the best value for money.

5
Easy to insure and the best value for money. I had a few quotes for car insurance but this was the best, and it was very easy to register and use the portal. Reviewed on: 7th October 2025

I have used one call brokers for a number of years n...

5
I have used one call brokers for a number of years now, I have had one no fault claim through them, it was handled very well but the repairs took some time, but not the broker’s fault, they were exceptional, Reviewed on: 7th October 2025

Great choice of insurance companies to select from.

5
Great choice of insurance companies to select from. Kept informed and updated regularly and easy access to policies. Reviewed on: 7th October 2025

Very professional and easy to work with

5
Very professional and easy to work with Reviewed on: 7th October 2025

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