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One Call Insurance: Car insurance broker reviews

4.79
Based on 26,827 reviews, last reviewed 8th Jul 2026
167600% increase in 5 star reviews
in the past 90 days
1800% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
90%
See only 4 star reviews
8%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

Happy with service why change. I have been with one call for the past few years. I have shopped around but their prices have been comparable so why change. Service outstanding. Woul... Read more Reviewed on: 8th July 2026
Cath O's avatar
Cath O

Latest lowest rating:

2

Overly long chat gaps. Expensive Long wait on call chat between sentences. Ridiculous price for amends on policy Reviewed on: 8th July 2026
John's avatar
John

About this product

One Call Insurance provide a full range of policies for all types of vehicles including standard motors, classic and specialist cars.

They also have a range of other policies including pay as you drive, temporary cover, young driver and learner driver insurance.

One Call Insurance car insurance reviews help you find out what it’s really like to be a customer. If you’ve used One Call Insurance before, leave a review and share your experience.

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One Call Insurance Car insurance broker reviews (26873)

good service

5
very good service, would reccomend Reviewed on: 3rd September 2018

5* Customer Service

5
Purchased my insurance online through a comparison site, but i wanted immediate cover as requested on website i called through to the number on screen. Salesman was lovely and helped me by setting up my insurance straight away. When i bought my new car i called through to customer service line who were also polite and extremely helpful. I was able to drive my new car the same day! Only downside is (as expected when calling a busy call center) you have to wait in a queue before speaking to anyone Reviewed on: 3rd September 2018

excellent service

5
Wonderful staff who are helpful and professional Reviewed on: 3rd September 2018

Great Insurance Company

5
Used Several times and always a high standard and very polite staff. Reviewed on: 3rd September 2018

AMAZING!!!

5
Lovely customer service, very efficient Reviewed on: 3rd September 2018

Excellent

5
One Call puts the customers at the forefront of its business model Reviewed on: 3rd September 2018

Brilliant

5
I have never had any issues, great value for money and helpful/friendly staff Reviewed on: 3rd September 2018

Great service

5
Great customer service and even better renewal quote! Reviewed on: 28th August 2018

Helpful staff - got my claim sorted out quickly.

4
Having phoned with my issue, the staff I dealt with were professional, efficient, and knowledgeable, they got things moving quickly for me, explaining the process, and if there was anything else I needed they would do. Reviewed on: 23rd August 2018

Super helpful and reasonably priced

5
All my questions were answered knowledgeably and I was really impressed with the price Reviewed on: 23rd August 2018

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