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One Call Insurance: Car insurance broker reviews

Name: Car insurance broker
Rating: 4.80 (31291 reviews)

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4.80

Based on 31,291 reviews, last reviewed 4th Oct 2026

850% increase in 5 star reviews

in the past 90 days

660% increase in 1 star reviews

in the past 90 days

90%

Latest highest rating:

5

Easy to use, very good price, great service, shall b... Easy to use, very good price, great service, shall be insuring the house with them this month as well Reviewed on: 4th October 2026

Latest lowest rating:

1

Car repair through one call workhop... Car insurance repair through one call’s own workshop and they have had my vehicle six weeks and advised that it will be another 10 to 14 days before r... Read more Reviewed on: 1st October 2026

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About this product

One Call Insurance provide a full range of policies for all types of vehicles including standard motors, classic and specialist cars.

They also have a range of other policies including pay as you drive, temporary cover, young driver and learner driver insurance.

One Call Insurance car insurance reviews help you find out what it’s really like to be a customer. If you’ve used One Call Insurance before, leave a review and share your experience.

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One Call Insurance Car insurance broker reviews (31291)

Found the whole experience great and very easy and s...

Found the whole experience great and very easy and straightforward. Highly recommend Reviewed on: 8th July 2026

Good value for money

Good value for money. Easy to do online and very efficient service.Also the bebefits/add on bonuses are great little perks. Reviewed on: 8th July 2026

Never had a problem speaking to someone and insuranc...

Never had a problem speaking to someone and insurance quote is always the best Reviewed on: 8th July 2026

All good so far :) easy process to set up and straig...

All good so far :) easy process to set up and straight forward and online documents Reviewed on: 8th July 2026

Absolutely appalling.

Absolutely appalling. I am dealing with an erroneous/fake claim. One Call refuse to respond to email after email. I've even copied in their CEO (Nik Springthorpe), who also refuses to respond. I have requested information about the status of where things are at, they ignore me. I absolutely despite OneCall's administration - they are so clearly not on my side, and not working in my best interests. Reviewed on: 8th July 2026

Good value for money.

Good value for money. Staff are always friendly, professional and efficient. Able to answer all questions or queries in a timely manner. Reviewed on: 8th July 2026

Very good reliable service easy to use

Very good reliable service easy to use Reviewed on: 8th July 2026

Dicing with ice

When i skidded on ice down a country road, hitting the embancment and another car which was in the road, one call deltwitheverything very efficiently. The car was promptly taken to the repair shop and i was give a courtesy car whilst repairs were completed. When my car was returned it was impossible to see where any damage had happened. Great job allround. Reviewed on: 8th July 2026

A huge Thank you OneCall

I've been with OneCall Insurance for close to five years and never had the need to call them. Then twice in two days my car was involved in a no fault accident and the service I've received is exceptional. In a time where my head has been a mess there expertise has kept me sane. Thank you. Reviewed on: 8th July 2026

Havent bothered to change indurers as the product in...

Havent bothered to change indurers as the product includes all I need and others seen to add on extras and end up same price or dearer Reviewed on: 8th July 2026

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