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One Call Insurance: Car insurance broker reviews

Name: Car insurance broker
Rating: 4.80 (31284 reviews)

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4.80

Based on 31,284 reviews, last reviewed 3rd Oct 2026

745700% increase in 5 star reviews

in the past 90 days

4100% increase in 1 star reviews

in the past 90 days

90%

Latest highest rating:

5

Great cover & excellent value Great cover & excellent value, easy to speak to Reviewed on: 3rd October 2026

Latest lowest rating:

1

Car repair through one call workhop... Car insurance repair through one call’s own workshop and they have had my vehicle six weeks and advised that it will be another 10 to 14 days before r... Read more Reviewed on: 1st October 2026

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About this product

One Call Insurance provide a full range of policies for all types of vehicles including standard motors, classic and specialist cars.

They also have a range of other policies including pay as you drive, temporary cover, young driver and learner driver insurance.

One Call Insurance car insurance reviews help you find out what it’s really like to be a customer. If you’ve used One Call Insurance before, leave a review and share your experience.

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One Call Insurance Car insurance broker reviews (31284)

Always found them good and helpful

Always found them good and helpful Reviewed on: 8th July 2026

i have been a 1CI customer for a number of years for...

i have been a 1CI customer for a number of years for my car insurance and have found them to be a fair, honest and understanding company, as a senior person i find they treat you with patience and integrity (which is rare these days) to ensure we have the time to go through, understand and cover all your needs to fit within your budget. Each year on receipt of their renewal notice - i give them a call to go through my requirements as i like the 'human' touch - the only slight downside with this requirement is that you have to wait a while for this 'human' side of the service but the wait is more than worth it so a small price to pay for a little patience to sort your premium out to your satisfaction (having said that most companies these days take a long time to answer their calls and not with very much courtesy extended to us seniors). So all in all i would have to Rate 1CI as Excellent as i found their customer service second to none and nothing too much trouble treating you with courtesy without rushing you - make them a good all-rounder, well done! Reviewed on: 8th July 2026

All good not hard to use the website

All good not hard to use the website Reviewed on: 8th July 2026

It’s quite stressful to use but once you get use to...

It’s quite stressful to use but once you get use to it it’s fine Reviewed on: 8th July 2026

Whenever I've got to contact one call I've always ha...

Whenever I've got to contact one call I've always had very courteous assistant and helped me with any problem I had definitely the best Reviewed on: 8th July 2026

Professional friendly service keeps me well informed

Professional friendly service keeps me well informed Reviewed on: 8th July 2026

Competes to keep you as a customer

They e been great so far I'm impressed with the renewal prices too, the first insurance broker who offered a cheaper renewal price. I'm used to receiving a renewal price double what it was, but not with One Call, I'm scraping £60-£70 off my renewal price each year. The renewal price is literally only pennies away from the cheapest alternative. Reviewed on: 8th July 2026

Easy Policy Management

You can easily review your quotes, and even re-quote if necessary. Reviewed on: 8th July 2026

So easy to deal with, especially when setting up my...

So easy to deal with, especially when setting up my policy Reviewed on: 8th July 2026

Excellent all-round insurance provider

Prompt response to enquiries, excellent occasional customer contact with usefuk information and great price. Reviewed on: 8th July 2026

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