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One Call Insurance: Car insurance broker reviews

4.79
Based on 23,132 reviews, last reviewed 19th Jun 2026
100% decrease in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
89%
See only 4 star reviews
8%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
2%

Latest highest rating:

5

Great service. Great service. Good price. Overall happy Reviewed on: 21st February 2026
Ant's avatar
Ant

Latest lowest rating:

1

Poor customer service and Lack of empathty for customer I am writing to provide feedback regarding the service I received from a One Call agent (TW5) following a motoring incident on Thursday 18th June 2026... Read more Reviewed on: 19th June 2026
Steven Dunn's avatar
Steven Dunn

About this product

One Call Insurance provide a full range of policies for all types of vehicles including standard motors, classic and specialist cars.

They also have a range of other policies including pay as you drive, temporary cover, young driver and learner driver insurance.

One Call Insurance car insurance reviews help you find out what it’s really like to be a customer. If you’ve used One Call Insurance before, leave a review and share your experience.

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One Call Insurance Car insurance broker reviews (23132)

Good value and excellent service

5
Very good price and good telephone service, very easy to sort out insurance. Reviewed on: 9th October 2025

Efficient

5
Been with one call for a few years had no issues Reviewed on: 9th October 2025

One of the best value for money that I found in my r...

5
One of the best value for money that I found in my research Reviewed on: 9th October 2025

Quick fast and excellent customer service service

5
Quick fast and excellent customer service service Reviewed on: 9th October 2025

5 star excellent customer service and cover.

5
I found it really easy to arrange my motor insurance. I was extremely happy with the price and value for money. The after sale courtesy call was exceptional. I spoke to a very professional, helpful customer service team member. He had a professional, courteous and patient manner. He was extremely knowledgeable and put me at ease. The app is easy to use with everything you need but is also so reassuring to know you can call and speak to a member of the team who explain everything clearly and make everything easy to understand. A breath of fresh air actually. Reviewed on: 9th October 2025

Always ready for you when you need a question asked...

5
Always ready for you when you need a question asked and very helpful Reviewed on: 9th October 2025

Great company

5
I’ve been with one call for quite a few years and everything has ran smoothly Reviewed on: 9th October 2025

Could not fault One Call Insurance, easy to get hold...

5
Could not fault One Call Insurance, easy to get hold of, and answered my queries very efficiently and helped me a lot Reviewed on: 9th October 2025

Excellent customer service and great value for money

5
Excellent customer service and great value for money Reviewed on: 9th October 2025

Had trouble proving no claims of 10 years

4
Had trouble proving no claims of 10 years Reviewed on: 9th October 2025

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