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One Call Insurance: Car insurance broker reviews

4.86
Based on 23,131 reviews, last reviewed 21st Feb 2026
90% decrease in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
89%
See only 4 star reviews
8%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
2%

Latest highest rating:

5

Great service. Great service. Good price. Overall happy Reviewed on: 21st February 2026
Ant's avatar
Ant

Latest lowest rating:

1

One Call is all you get when you make a Claim Ok until you make a claim, No Communication just on line Chat. When my car was recently written off by a Third Party I only had one phone call from th... Read more Reviewed on: 10th October 2025
Andrew E's avatar
Andrew E

About this product

One Call Insurance provide a full range of policies for all types of vehicles including standard motors, classic and specialist cars.

They also have a range of other policies including pay as you drive, temporary cover, young driver and learner driver insurance.

One Call Insurance car insurance reviews help you find out what it’s really like to be a customer. If you’ve used One Call Insurance before, leave a review and share your experience.

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One Call Insurance Car insurance broker reviews (23131)

Excellent

4
I have a my car insurance with one call insurance for a while now. I have just taken out a renewal again this year, because I am happy with the service I have received, very professional, caring, and always puts the customer at the heart of their company Reviewed on: 7th August 2025

AMAZING CUSTOMER SERVICE

5
AMAZING CUSTOMER SERVICE FRIENDLY HELPFUL AND NOT OVERPOWERING LIKE OTHER CAR INSURANCE COMPANIES Reviewed on: 7th August 2025

Satisfied Customer

5
I have been with One Call for many years and have found them to be very fair and gives excellent service. Reviewed on: 7th August 2025

1st class

5
1st class always my first choice Reviewed on: 7th August 2025

Always competitive, always there!

5
Always competitive, always there. Portal is all you need. Reviewed on: 7th August 2025

Impressive first impression.

5
I have only recently moved across to One Call from the AA and they have given me all the details I need in the event of a claim, provided me with the policy and insurance certificate, and phoned me to go through aspects of the policy, which is extremely reassuring. I am hopeful that, in the event of a claim, they would deal with it efficiently and more than satisfactorily. Reviewed on: 7th August 2025

Great experience - thank you.

5
Great experience - thank you. Fast and professional service - can't fault it. Reviewed on: 7th August 2025

Platinum Insurance is a life saver .

5
They really supported me when I was involved in a no fault accident, but it was just as my insurance was due to be renewed, and the premium increased, but I was offered a different insurance which really helped me, and I have just renewed again, so grateful for their support Reviewed on: 7th August 2025

Value for money

5
I have used one call insurance for the past few years. They are competitive and value for money. Reviewed on: 7th August 2025

So far I've had no problems with one call

5
So far I've had no problems with one call Reviewed on: 7th August 2025

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