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One Call Insurance: Car insurance broker reviews

Name: Car insurance broker
Rating: 4.80 (31265 reviews)

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4.80

Based on 31,257 reviews, last reviewed 1st Oct 2026

743300% increase in 5 star reviews

in the past 90 days

4000% increase in 1 star reviews

in the past 90 days

90%

Latest highest rating:

5

Providing good service Providing a good and reliable service and pleasingly they do not pester with sales e-mails. Reviewed on: 1st October 2026

Latest lowest rating:

1

Unhelpful call centre operators who work from a script. Unhelpful call centre operators. No updates. very very slow to get anything done. It took weeks and weeks to get a curtesy car. I spent hours and hour... Read more Reviewed on: 29th September 2026

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About this product

One Call Insurance provide a full range of policies for all types of vehicles including standard motors, classic and specialist cars.

They also have a range of other policies including pay as you drive, temporary cover, young driver and learner driver insurance.

One Call Insurance car insurance reviews help you find out what it’s really like to be a customer. If you’ve used One Call Insurance before, leave a review and share your experience.

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One Call Insurance Car insurance broker reviews (31265)

Steer well clear of this lot

Moved house, changed my insurance to the new address 4.2 miles away from previous address and the premium jumped from £600 to £4600, I was then told I would need to pay a cancellation fee in spite of the fact that no one in there right mind would accept that much of and increase the cancellation fee would not be waived Reviewed on: 7th July 2026

Excellent prices and helpful staff.

Excellent prices and friendly, polite, helpful staff. Phone calls are answered promptly, which is a rare bonus! Reviewed on: 7th July 2026

I have used your insurance as it is good value for m...

I have used your insurance as it is good value for money. Also straight forward quotes . Easy to use online. Reviewed on: 7th July 2026

Service second to none.

I was involved in a car accident near the end of last year.The service I received was second to none from sorting out my damaged car and providing a courtesy car and dealing with the other driver. I would highly recommend One call insurance to anyone. Reviewed on: 7th July 2026

Polite, reassuring and not pushy.

Polite, reassuring and not pushy. I reported an incident and the other driver took responsibility, so his insurance paid. One Call were extremely professional, they didnt try to persuade me to make a claim, but made it clear I could change my mind if necessary. Reviewed on: 7th July 2026

Great customer service.

Always keep me updated & provide great service. Reviewed on: 7th July 2026

Car ins...

Everything explained clearly and everything was not too much trouble by operator Reviewed on: 7th July 2026

Clear, concise and relevant advice

Straightforward advice backed up with transcripts of conversations. Clear information and descriptions of benefits. Excellent, unparalleled customer service. Reviewed on: 7th July 2026

Great communication

When i have had to deal with anything to do with my car Insurance, the team have always been very professional and helpful. Reviewed on: 7th July 2026

Very easy to deal with especially online.

Very easy to deal with especially online. Reviewed on: 7th July 2026

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