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One Call Insurance: Car insurance broker reviews

Name: Car insurance broker
Rating: 4.79 (23132 reviews)

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4.79

Based on 23,132 reviews, last reviewed 19th Jun 2026

100% decrease in 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

90%

Latest highest rating:

5

Great service. Great service. Good price. Overall happy Reviewed on: 21st February 2026

Latest lowest rating:

1

Poor customer service and Lack of empathty for customer I am writing to provide feedback regarding the service I received from a One Call agent (TW5) following a motoring incident on Thursday 18th June 2026... Read more Reviewed on: 19th June 2026

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About this product

One Call Insurance provide a full range of policies for all types of vehicles including standard motors, classic and specialist cars.

They also have a range of other policies including pay as you drive, temporary cover, young driver and learner driver insurance.

One Call Insurance car insurance reviews help you find out what it’s really like to be a customer. If you’ve used One Call Insurance before, leave a review and share your experience.

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One Call Insurance Car insurance broker reviews (23132)

I found it very easy to transfer my original insuran...

I found it very easy to transfer my original insurance provider to ONE CALL and the prices were exceptionally cheaper than my previous insurance. And the procedure to purchase insurance was so easy and so precise. Reviewed on: 7th August 2025

Excellent

Excellent service every year. Friendly staff Reviewed on: 7th August 2025

Fantastic service.

Fantastic service. Customer service is excellent. Nothing is to much trouble and very patient Reviewed on: 7th August 2025

Good service every time

Good service every time, good understanding of issues and sorting out first time Reviewed on: 7th August 2025

Car Insurance recently purchased.

I recently bought a car insurance policy and was really impressed. The process was quick and easy, the pricing was competitive, and the customer service was excellent. I received my documents right away and felt confident in my coverage. Highly recommend Reviewed on: 7th August 2025

Been with them for some years now and each year I c...

Been with them for some years now and each year I check competitors’ quotes. I have stayed with OneCall and now have house insurance with them . Reviewed on: 7th August 2025

Excellent service thus far!

Excellent service thus far! Online chat was very helpful and easy. Reviewed on: 7th August 2025

Great company always happy to help

Great company always happy to help Reviewed on: 7th August 2025

car insurance done properly

Unlike so many other insurers One Insurance went out of their way to make sure all details were fully understood and changeable without any hassle Reviewed on: 7th August 2025

Good all round service.

The let me know when my insurance is due, and they inform me of what I paid the year before. Best of all they don’t incessantly fill my mail box up with spam. Good service all round. Reviewed on: 7th August 2025

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