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One Call Insurance: Car insurance broker reviews

Name: Car insurance broker
Rating: 4.79 (23132 reviews)

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4.79

Based on 23,132 reviews, last reviewed 19th Jun 2026

100% decrease in 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

90%

Latest highest rating:

5

Great service. Great service. Good price. Overall happy Reviewed on: 21st February 2026

Latest lowest rating:

1

Poor customer service and Lack of empathty for customer I am writing to provide feedback regarding the service I received from a One Call agent (TW5) following a motoring incident on Thursday 18th June 2026... Read more Reviewed on: 19th June 2026

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About this product

One Call Insurance provide a full range of policies for all types of vehicles including standard motors, classic and specialist cars.

They also have a range of other policies including pay as you drive, temporary cover, young driver and learner driver insurance.

One Call Insurance car insurance reviews help you find out what it’s really like to be a customer. If you’ve used One Call Insurance before, leave a review and share your experience.

One Call Insurance Car insurance broker reviews (23132)

Review of the One Call Insurance, Car insurance broker:

Car insurance review

Having looked for other car insurance One call has come out as one of the cheapest and the best value for money. I have recommend to other people to get a quote for there insurance. Reviewed on: 31st August 2023

Car insurance

I have been with one call for many years and have recently changed my car with a fantastic monthly rate and recently Becca W updated a personal change, with no issues at all. Always a quick response and professional, I would definitely recommend to anyone looking to change car insurance providers. Reviewed on: 6th August 2025

Excellent and smooth

Excellent and smooth, very easy and straightforward Reviewed on: 6th August 2025

Queried my renewal via chat

Queried my renewal via chat. PS1 assisted and sorted everything out promptly, with minimum hassle. She is highly recommended as a customer service agent! Reviewed on: 6th August 2025

Very quick and simple great service

Very quick and simple great service Reviewed on: 6th August 2025

PS1 professional and polite

Spoke to PS1 today via on line chat and she was very helpful in answering my questions. Thank you. Reviewed on: 6th August 2025

Good policy renewal experience

I initially received a renewal quote from One Call which I compared to like for like quotes from other providers. One Call then offered me a more competitive price, via their online chat facility, which I accepted. I needed to update my credit card details to pay the renewal fee. I was assisted by Ellis (EW3) who provided a great service, again, via the online chat facility. The whole process was efficient the outcome was very satisfactory. Reviewed on: 6th August 2025

Very straightforward re-quote.

Very straightforward re-quote. PS1 was very helpful Reviewed on: 6th August 2025

Karly S was fab

Karly S was fab - she really looked after me and resolved my questions and renewed my policy Reviewed on: 6th August 2025

Great Customer Service

Was originally quoted a higher rate than I found on compare the market for my renewal. Spoke to an online representative who gave me good information. Good upgrade breakdown cover and service and at a lower price than originally quoted. Thanks you Becca W for your helpful advice and reccomendations. Reviewed on: 6th August 2025

Xxx looked after me and offered a good range of opti...

Xxx looked after me and offered a good range of options. Very professional and helpful Reviewed on: 6th August 2025

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